Territory Manager - HartfordJOB ID - 2321

Territory Manager - CT, Parts Of RI, MA, And Into Manhattan (But Mostly CT)

The Territory Manager is responsible for promoting and supporting a portfolio of home healthcare and urology-focused products and services with physicians, clinicians, rehabilitation facilities, specialty accounts, and other key healthcare stakeholders. This role involves partnering with nursing leaders, physicians, case managers, and patients to facilitate successful transitions from acute care settings to the home environment.

The Territory Manager will drive adoption of products and services within assigned accounts, educate healthcare professionals on clinical benefits and utilization, and support prescription fulfillment processes through designated service partners. This position requires extensive field travel to provide customer education, product support, and documentation assistance throughout the territory. The Territory Manager is accountable for achieving sales objectives while maintaining the highest standards of professionalism, ethics, and compliance.

Responsibilities

• Achieve established sales goals and performance objectives.
• Build and maintain strong relationships with key customers and decision-makers throughout the assigned territory.
• Manage territory resources effectively to maximize sales opportunities and account growth.
• Conduct customer education programs, product demonstrations, and in-service training as requested.
• Participate in district, regional, and national training programs to maintain product knowledge, clinical expertise, selling skills, and territory management capabilities.
• Maintain open communication with internal teams and provide market feedback, customer insights, and competitive intelligence.
• Adhere to company policies, procedures, and compliance standards, including accurate reporting of product concerns and customer feedback.
• Manage territory expenses within approved budgets, including travel, meals, customer education activities, samples, and other business-related expenses.
• Complete all required administrative responsibilities, including call reporting, sales forecasting, expense reporting, and other assigned tasks.
• Maintain accurate customer account records and communicate account updates to internal stakeholders.
• Develop and grow business within urology and continence care accounts.
• Communicate the clinical and economic benefits of the product portfolio to healthcare providers and decision-makers.
• Promote value-added patient support and service offerings.
• Assist healthcare providers and office staff with required documentation to facilitate product ordering, reimbursement, and patient access.
• Collaborate with leadership and cross-functional partners to provide support across the region as needed.

Qualifications

• Bachelor's degree required.
• 12 years of B2B sales experience required; healthcare, medical device, or related industry experience preferred.
• Strong communication, presentation, and relationship-building skills.
• Ability to travel extensively throughout the assigned territory.
• Demonstrated ability to manage multiple priorities and work independently.
• Valid driver's license and ability to meet company driving requirements.