Staffing Specialist

Staffing Specialist Responsible for managing the daily fulfillment of client staffing orders, ensuring timely and compliant placement of qualified healthcare professionals. Contributes to revenue growth, gross profit, and market share through high-quality service and strong client relationships. Hours 9 a.m. - 6 p.m. PST Responsibilities Post job orders in CCH applications and coordinate with the Account Manager to fulfill client staffing needs. Screen candidates, maintain an up-to-date database, schedule and assign staff to shifts, orientations, and visits based on skills, availability, and client needs. Handle last-minute staffing changes, replacements, and call-offs to maintain seamless service delivery. Ensure compliance with licensing and company requirements; partner with Compliance and Onboarding teams to address documentation gaps and reduce time-to-fill. Assist with scheduling client orientations and ongoing training for new hires and maintain adherence to company and client policies. Build and maintain collaborative relationships with healthcare professionals, clients, and internal team members to foster engagement, retention, and satisfaction. Partner with clients to prioritize orders, prepare deliverables, and understand staffing requirements. Submit profiles, coordinate interviews, expedite offers, and monitor healthcare professionals’ performance to support revenue, headcount, and fulfillment targets. Monitor client demand trends, provide feedback to sourcing teams, and raise issues to Staffing Managers or Directors as needed. Conduct regular check-ins and performance evaluations of healthcare professionals to ensure quality and client satisfaction. Achieve or exceed performance metrics, participate in daily huddles, and may cover on-call duties, including during Business Continuity Plan activation. Occasionally visit local clients and healthcare professionals. Perform other duties as assigned. Qualifications Minimum one year of related experience in healthcare staffing, recruitment, or administration. Strong organizational and multitasking skills capable of prioritizing tasks and meeting deadlines in a fast-paced environment. Effective communication and interpersonal skills; bilingual (Mandarin or Spanish) required. Proven problem-solving abilities to manage staffing challenges, client issues, and operational concerns. Proficient in Microsoft Office Suite; familiarity with staffing software and databases preferred. Knowledge of healthcare regulations and compliance standards; experience partnering with leadership and compliance teams. Ability to work independently with minimal supervision while collaborating across teams. Education High school diploma or equivalent; some college preferred. Benefits & Compensation Competitive compensation, medical, dental, vision, life, disability, voluntary insurance, 401(k) plan, tuition assistance, pet insurance, and wellness programs through Burnalong and local gym access. Company Equipment Laptop, monitor, keyboard, mouse, headset provided. EEO Statement Cross Country is an Equal Opportunity Employer (EOE) – Veteran/Disability. #J-18808-Ljbffr Cross Country