Quality Analyst

Title: Quality Analyst Location: Parsippany, NJ About Innovation The Innovation Service Line guides clients throughout the innovation journey as they develop and launch new or improved products and services spanning a range of verticals. We help our clients develop the initial idea for a product/service, ensure the fully articulated description of the product/service resonates with consumers, confirm that prototypes of the product/service properly deliver on consumer expectations, and finetune the full mix prior to launch. This is accomplished using best‑in‑class services, including idea screening, concept testing, product testing, price and line optimization, package testing and volumetric forecasting. Responsibilities Quality Control of Consumer Interviews and Survey Data Ensuring the quality and consistency of responses collected through our online surveys and face‑to‑face interviews conducted in our Retail Labs. Reviewing responses to open‑ended questions to identify inconsistent or unreliable interviews. Monitoring survey quotas to ensure samples meet client expectations. Conducting random checks on survey results to detect potential inconsistencies. Reviewing videos collected during Mobile Eye Tracking studies to ensure the data is usable and of sufficient quality. Monitoring the Execution of Fieldwork Protocols Ensuring that fieldwork protocols defined with our partners are properly implemented during face‑to‑face studies. Visiting our own facilities or partner locations when necessary to verify that all fieldwork materials and installations (shelves, survey equipment, etc.) are compliant with project requirements. Ensuring teams have been properly briefed and that interviews are conducted according to the agreed protocols. Training or retraining field teams on our protocols when necessary. Monitoring and Reporting on Internal Quality Standards Supporting compliance with PRS IN VIVO internal quality processes. Ensuring Insights and Operations teams are familiar with PRS IN VIVO processes and able to apply them correctly. Reporting internal compliance status to global teams. Qualifications Located within reasonable distance of the Parsippany, NJ office. Flexible and willing to travel to our various field locations. Highly organized and detail‑oriented. Able to work independently. Proactive mindset. Good command of Microsoft Office, particularly Excel. Salary Range In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $48,000 to $52,000. Your final base salary will be determined based on several non‑discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. Benefits At Ipsos you’ll experience opportunities for career development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. Equal Opportunity Employment Ipsos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. #J-18808-Ljbffr Ipsos in US