Assistant Manager

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Café Assistant Managers are key to delivering on this promise which is driven by the Tropical Smoothie Café values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better.

We are looking for Assistant Managers who:

• Value a positive work environment
• Bring energy and a smile to work every day
• Enjoy serving guests and meeting new people
• Want to work in a culture that promotes continued development of management skills
• Help team members realize their full potential

DUTIES & RESPONSIBILITIES

Cafe Operations

Manages and delegates daily functions of the café:

• Food Preparation
• Serving Guests
• Daily and weekly cleaning duties
• Proper maintenance and cleanliness of equipment
• Catering Coordination
• 3rd Party Delivery Coordination
• Manages ordering and inventory for all products
• Communicates and stays updated on all marketing and promotional materials
• Manages schedule conflicts for all team members

Staff Development & Training

• Interacts with team members and customers with a fun and welcoming attitude
• Ensure new and current team members are up to date on online training, food handling certification and Serve Safe requirements if applicable
• Provide regular feedback to employees regarding their performance 
• Presents a consistent, professional image of the cafe, lead by example by following applicable policy and procedures

Guest Satisfaction and Brand Loyalty

• Maintains and exceeds customer expectations to build brand loyalty
• Follows all safety and security policies set by the brand
• Ensures food quality and 100% customer satisfaction

BENEFITS

• Excellent hourly pay+ tip share
• Weekly Pay
• Paid time off
• 401K matching
• Free employee meal

PREFERRED EXPERIENCE

• 2 years of managerial experience in food service, restaurant, catering or grocery environment with demonstrated increased responsibility
• Experience training, mentoring and coaching individuals 
• Demonstrated ability to drive operational excellence in both front of the house and back of the house
• Track record of managing cost of goods 
• Current ServSafe Certification 
• Basic computer skills, including e-mail, internet, spreadsheets and word processing
• Effective verbal and written communication skills
• Ability to pass drug test/background check
• Must have reliable transportation - coverage of other cafes may be required

WORK ENVIRONMENT

• Positive, fun, upbeat atmosphere, where teamwork is a must and individuals are valued
• Clean environment: NO grease, NO fryers!
• Comfortable uniforms: polos, t-shirt, shorts / jeans, and tennis shoes
• 24-45 hour work week
• Work Hours will generally fall within 8:00 to 5:00, however when coverage is needed, our cafe operations hours are:
• Monday-Friday: 6:00 AM to 9:30 PM
• Saturday: 7:30 AM to 9:30 PM 
• Sunday: 9:30 AM to 8:30 PM

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! It started on a beach in Florida. The calm gulf waters, friends enjoying games in the sand and a need for replenishment from the warm Florida sun. We started by blending fruits and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first cafe in Tallahassee, Florida. Guests now had a place to sit and relax while we made their favorite smoothies. Two years later, we added a range of wholesome food options to complement our smoothies, all made fresh. We started as a destination for flavor, and it’s a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order with quality ingredients. We find that real fruits, veggies and juices just taste better. Our toasted wraps, sandwiches, flatbreads and quesadillas are made to suit your individual tastes with quality meats, fresh produce and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Cafe experience. Our mission is to inspire a healthier lifestyle by serving amazing food and smoothies…with a bit of tropical fun.