Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Disability insurance
• Life insurance
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2000 and is a close-knit team of three built on experience, service, and strong community ties. I’ve been with State Farm for over 32 years, starting my career in Auto Claims, which helped shape my passion for helping people during important moments in their lives.

I’m a graduate of Ohio State University and stay very active in the community. I serve on the Board of Directors for Habitat for Humanity and am involved with both the Rotary and local Chambers of Commerce.

For our team, we offer group life and disability insurance, PTO and paid holidays, a Simple IRA, licensing paid up front, and a strong focus on work-life balance.

Our office culture is supportive and purpose-driven. We work together to proactively help people and do what’s best for our customers. We’re looking for someone who is compassionate, community-minded, and genuinely cares about helping others—someone who thrives in a team environment and wants to make a meaningful impact.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Shawna Stump - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.