Equipment Maintenance Technician

JOB SUMMARY

Responsible for maintaining operational condition of Podzilla equipment at all Storage Centers within a designated territory. Responsible for making sure all preventative maintenance and documentation of work using Work Orders. Will assist with Forklift preventative maintenance, structural welding repairs or Training if qualified. Assist with ensuring a safe and clean working environment, inside and out, for assigned territory.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform scheduled maintenance and minor repair on our patented hydraulic lift system (Podzilla), to include small engine troubleshooting, 12V electrical diagnostics, and occasional light tack welding, metal griding and cutting, when required

• Complete and maintain records on repairs and scheduled preventive maintenance using Work Order System and provide updates to management as needed

• Will perform structural repairs on flatbed trucks or Podzillas if Certified

• Will perform training of new Techs if certified as a PODS Train the Trainer

• Will perform preventative maintenance on forklifts if qualified

• May require ordering of parts from internal and external sources

• Responsible for all PODS owned repair tools and diagnostic equipment

• May provide training to Drivers on proper use of lift system to eliminate unnecessary repairs

• Flexibility to travel between storage centers in an assigned territory

• When required, repair damaged containers to PODS standards and perform light carpentry work and repair in storage centers (less than 20% of time)

• May perform other duties and responsibilities as assigned

MANAGEMENT & SUPERVISORY RESPONSIBILTIES

• Typically reports to Management. Direct supervisor job title(s) typically include: Market Manager, Territory Manager

• Though this position is typically NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management), it may manage temporary staff during busy season

JOB QUALIFICATIONS: Education & Experience Requirements

• 3-5 years engine repair experience (forklift, hydraulic systems, vehicle maintenance, small engine repair).

• Experienced mechanic who has an AWS Structural Steel Welding Certificate (AWS D1.1) and/or mechanical certification(s) or diploma equivalent

• Certified as a PODS Trainer for Podzilla repairs

• Forklift repair experience (4+ years) or a Certified Forklift Technician (CFT) certificate.

• ASE Automotive certification accepted

• Experience using Fleet Maintenance Software preferred.

• Possess a current valid driver’s license with a clean driving record.

• Or an equivalent combination of education, training, or experience.

• Light/Medium carpentry skills.

• Prior supervisory or team leader experience; warehouse experience preferred.

• High School diploma or equivalent.

JOB QUALIFICATIONS: Essential Skills, Abilities and Example Behavior(s)

• DELIVER QUALITY RESULTS: Able to deliver top quality service to all customers (internal and external); Able to ensure all details are covered and adhere to company policies; Able to strive to do things right the first time; Able to meet agreed-upon commitments or advises customer when deadlines are jeopardized; Able to define high standards for quality and evaluate products, services, and own performance against those standards

• BE RESOURCEFUL: Able to be willing to adapt to shifting priorities, multiple demands, ambiguity, and rapid change; Able to develop new approaches to work systems or problem-solving; Able to maximize use of available resources to achieve the best results consistent with company objectives; Able to know who to go to and make use of others' expertise

• COLLABORATE: Able to act as part of a larger team outside of the immediate department or group; Able to understand the importance of working with peers in other areas or management to reach "best practice" solutions for the organization; Able to inform and seek information to anticipate and consider the impact of decisions or actions on the overall organization

• SOLVE PROBLEMS: Able to apply both rational and creative processes and approaches to identify root causes of problems and solutions

• TAKE INITIATIVE: Able to exhibit tendencies to be self-starting and not wait for signals; Able to be proactive and demonstrate readiness and ability to initiate action; Able to take action beyond what is required and volunteers to take on new assignments; Able to complete assignments independently without constant supervision

• LISTEN: Able to actively listen and convey understanding of the comments and questions of others; Able to understand the situations, viewpoints and feelings of others before expressing own view

• SPEAK COMPETENTLY: Able to speak clearly and concisely; Able to use appropriate vocabulary for the audience; Able to get point across unambiguously and check for understanding

• WRITE SOLVE PROBLEMS: Able to apply both rational and creative processes and approaches to identify root causes of problems and solutions

• PROFICIENTLY: Able to convey information clearly and effectively through both formal and informal documents; Able to write in a well-organized and concise, yet complete, format; Able to use vocabulary appropriate for the audience; Able to constructively review and edit the written work of others

• QUESTION: Able to use effective fact-finding techniques to discover all relevant information; Able to ask questions that are not leading or biased; Able to challenge assumptions

• MAINTAIN COMPOSURE: Able to stay calm and even-tempered when handling a crisis or stressful situations; Able to recognize and respond effectively to unexpected situations or adverse conditions

• BE PROFESSIONAL: Able to project a positive, professional image with both internal and external business contacts; Able to create a positive first impression; Able to gain respect and trust of others through personal image and demeanor

• ACT WITH INTEGRITY: Able to demonstrate uncompromising adherence to ethical principles; Able to demonstrate honesty in all actions; Able to admit and correct mistakes promptly; Able to assume full responsibility and accountability for own actions

• SHOW DIVERSITY AWARENESS: Able to be aware of diversity in the workforce and customer base; Able to understand cultural differences and perceptions; Able to show acceptance of, and respect for, the differences in others; Able to avoid intolerance or encouragement of behaviors that devalue an individual because of differences

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