Facilities Manager

We have an exciting opportunity to take on a key leadership role as Facilities Manager at Mills & Reeve's Cambridge office. The role Based at Botanic House, you will lead a team of nine, driving the day-to-day operations of a modern, high-performing workplace. You'll play a pivotal role in creating a safe, compliant, and well-maintained environment, while delivering exceptional client services across health & safety, building maintenance, fire & security, reprographics, mailroom, and records management. This is an office-based role. You will work 35 hours per week, Monday – Friday, covering between the hours of 07.30 - 18.00 on a rota basis, with 1 hour for lunch. The person Our ideal candidate will have proven facilities management and team leadership experience, with strong attention to detail and a commitment to delivering excellent client service. They will possess excellent communication and IT skills, alongside experience managing suppliers and contractors. A relevant professional qualification (e.g. NEBOSH, IOSH, IWFM) is desirable. You will be proactive, adaptable, and calm under pressure, with the ability to lead, motivate, and support a team. Strong organisational skills, innovative thinking, and the ability to manage client relationships with professionalism and discretion are essential. The activities Responsibilities The Facilities Manager will oversee the delivery of high-quality client services and support services, including reprographics, mailroom operations, meeting room setup, records management, and daily building inspections. The role ensures smooth day-to-day building operations in partnership with the FM provider, covering M&E, cleaning, sustainability, and security services. The postholder will also manage a significant budget and service charge plan. People Management Responsible for leading and developing the team through effective performance management, regular 1:1s, and team meetings. The role includes recruitment, budget oversight, health & safety planning, incident management, business continuity support, and coordination of office projects, while promoting a strong client-focused culture. Firm and Facilities Strategy Leads in areas such as environmental performance (ISO14001), quality management (ISO9001), Business Continuity (ISO22301), agile working, and innovation. The benefits We offer a competitive salary and a wide range of benefits. When you are offered a role, we will conduct comprehensive pre-employment screening, which includes a basic DBS, verification of your right to work, a three-year employment history, and a self-declaration to assess your character and suitability for the role. Our values We're ambitious - We aim high, we embrace new ideas and we're passionate about our work We're open - We communicate openly and honestly to build trust, and we do what's right We care - We're committed to each other, our clients, our communities and the planet We collaborate - We're easy to work with, we offer help willingly and we get things done – together Additional support We are happy to consider flexible working arrangements and will do our best to support any workplace adjustments you may need. #J-18808-Ljbffr Mills & Reeve LLP