Technical Account Manager - Cloud Infrastructure

Job Description

Salary Range: $75,000 to $95,000

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Company Description 

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HTP is an emerging force within the IT industry, recognized for its meteoric rise and dynamic approach towards embracing challenges and innovation. Characterized by our self-styled identity as 'Ninjas,' we embody agility, versatility, and the relentless pursuit of excellence, making us uniquely equipped to tackle a vast array of tasks. Our ethos is rooted in a hunger for learning and a prowess in swiftly mastering new projects and technologies, setting us apart in the competitive landscape. 

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At the heart of our operations is a commitment to the Agile philosophy, underpinning our entire development process and approach to project management. As a full-service Agile oriented Development Company, we specialize in delivering cutting-edge technical solutions and comprehensive consulting services that cater to the evolving needs of our clients. With a rich heritage that spans over a century, our expertise in the IT domain is both deep and wide-ranging, allowing us to manage projects of any scale with unwavering confidence and ensure unparalleled customer satisfaction. 

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Our team comprises elite professionals - expert developers who excel in crafting bespoke and mobile application solutions. Beyond our development capabilities, we are also passionate educators in the Agile space, offering SAFe (Scaled Agile Framework) classes for organizations keen on adopting Agile methodologies to enhance their operational efficiency and team dynamics. 

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We invite motivated individuals, those with an insatiable appetite for learning and a desire to flex their technical might, to join our ranks. If you're ready to transform into an elite professional and thrive in a company that values agility, innovation, and technical excellence, HTP is your next horizon. Join us, and together, let's continue to redefine the boundaries of what's possible. 

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Role Description 

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As a Technical Account Manager/Cloud Infrastructure professional at HTP Consulting Services, you will embark on a challenging and rewarding journey, fully remote, where your primary mission is to foster robust relationships with our esteemed clients and to spearhead the seamless deployment and maintenance of cloud infrastructure solutions.

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This pivotal role within our organization demands a hands-on approach to project management, an adeptness in coordinating with multifaceted teams, and a deep-seated commitment to elevating client satisfaction through exceptional technical support and guidance. 

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Your responsibilities will encompass a broad spectrum of activities, from meticulously overseeing project timelines and execution strategies to serving as the linchpin between clients and our technical teams. While a significant portion of your role—approximately 85%—is dedicated to the technical intricacies of cloud infrastructure, encompassing Azure, AWS, and Microsoft 365 Administration, the remainder of your time will be devoted to the art of client management. This unique blend ensures a dynamic work environment where no two days are alike. 

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The ideal candidate for this role is someone who not only possesses profound expertise in cloud infrastructure but also showcases an innate curiosity that propels continuous learning and adaptation. Your technical acumen, paired with a genuine interest in the latest technological advancements, will be crucial in delivering state-of-the-art solutions that meet and exceed our clients' expectations. 

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Moreover, your ability to seamlessly integrate into our team, coupled with your exceptional organizational skills and articulate communication, will be instrumental in driving projects to fruition while maintaining an atmosphere of collaboration and mutual respect. 

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This role is designed for individuals who are not just looking for a job but are passionate about making a tangible impact in the world of cloud computing. If you are eager to leverage your technical prowess and client management skills in a role that offers the flexibility of remote work and the satisfaction of delivering cutting-edge solutions, we would love to hear from you. 

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Qualifications  

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• 3-5 years of Experience; this is a mid-level position. 
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• Proven experience in technical account management and cloud infrastructure 
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• Strong knowledge of cloud platforms such as AWS, Azure, or GCP 
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• Solid understanding of infrastructure and networking technologies 
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• Excellent communication and interpersonal skills 
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• Ability to collaborate effectively with cross-functional teams and manage multiple projects 
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• Experience in troubleshooting complex technical issues 
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• Strong problem-solving and analytical skills 
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• Certifications in cloud technologies are a plus 
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• Bachelor's degree in Computer Science or a related field 
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• Preferred Azure Certifications 
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• Experience with Microsoft 365 Management. 
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Benefits  

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• Full Medical Offerings
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• 401k plus Company Match
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• Ample PTO
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• Fully-remote position
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