Custom Home Project/Client Coordinator

Client Coordinator - Luxury Residential Construction Salary Range: $60-75K A high-end residential builder in the Raleigh market is seeking a polished, organized, and people-focused Client Coordinator to help deliver an exceptional client experience from preconstruction through project completion. The position requires a detail oriented person who is a great taskmaster and is able to communicate effectively with PM’s, clients, interior designers, and vendors or subs. Some basic accounting is helpful and ability to learn software is a must. This role is ideal for someone who thrives in a fast-paced, relationship-driven environment and enjoys balancing communication, organization, customer service, and project support. You’ll serve as a key connector between homeowners, designers, project managers, vendors, and accounting teams to ensure projects remain organized, on schedule, and aligned with the luxury experience clients expect. Key Responsibilities Client Communication: Serve as the main point of contact for buyers, providing proactive weekly updates regarding construction progress and timeline changes. Selection Management: Guide clients through the design and material selection process, ensuring choices stay within budget and are accurately communicated to the project managers. Process Facilitation: Act as a bridge to ensure a seamless transition from the sales contract phase into pre-construction and production. Vendor & Subcontractor Coordination: Schedule design appointments, order samples, and track deliveries with vendor partners. Client Advocacy: Advocate for the homeowner’s interests while maintaining builders' timelines, quality standards, and professionalism. Milestone & Warranty Support: Schedule and coordinate client walk-throughs (e.g., framing, pre-closing) and assist in handling post-construction warranty requests. Qualifications 2+ years of experience in client coordination, project coordination, construction administration, or similar roles This is NOT an interior design focused position (Best for someone with a construction/estimating/project management background) Experience in residential construction, custom homes preferred Strong communication and interpersonal skills Highly organized with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Positive, professional, and service-oriented mindset Proficiency with Microsoft Office and construction/project management software is a plus Client Experience & Communication Build strong relationships with homeowners throughout the construction process Help create a seamless transition from sales/preconstruction into production Act as a client advocate while maintaining professionalism and positivity Provide proactive communication and consistent project updates Help clients feel confident in selections, timelines, and overall project progress Maintain a high-touch customer experience throughout the build Project & Team Coordination Support Project Managers with documentation, organization, and daily operational needs Coordinate with designers, vendors, and internal teams to help maintain schedules and budgets Assist with selection tracking, status updates, and project documentationMaintain organized digital files and accurate records across projects Ensure processes and workflows are followed consistently Assist accounting and operations teams with project reconciliation and reporting Maintain accurate data entry and documentation Competitive salary based on experience + bonus Strong company culture and leadership team Long-term growth opportunity with a respected luxury builder #J-18808-Ljbffr Invoke Staffing