CPFR Analyst

Job Description:

CPFR Analyst

Franklin, TN

Are you passionate about making a real impact in supply chain operations and ensuring consumers always find their favorite Mars products on the shelf? As a CPFR (Collaborative Planning Forecasting & Replenishment) Analyst at Mars, you'll be at the heart of our mission to deliver in-stock excellence and ultimate product enjoyment.

In this pivotal role, you'll be the trusted liaison for our top retail partners, forging strong relationships and championing seamless collaboration across Customer, Sales, Demand, and Supply Planning teams. Your expertise will directly influence sales growth, operational efficiency, and customer satisfaction-making you a key driver of Mars' success.

If you thrive in a dynamic environment, love solving complex challenges, and want to be part of a team that values innovation and partnership, this is your opportunity to shine. Join us and help shape the future of supply chain excellence at Mars!

What are we looking for?

Minimum

• Bachelor's degree, preferably in Supply Chain, Logistics, Business or related field.
• Knowledge/Experience: 1-3 years of business experience in supply and/or supply chain operations including customer facing experience.
• Proficient with Microsoft Office, including Excel skills
• Understanding of systems, including SAP or similar and Data Reporting (Tableau, SAP, Power BI, BW, etc.)
• Ability to travel (up to 20%) as required

Preferred

• Bachelor's degree in supply chain, Logistics, Business or related field.
• 3-5 years of business experience n supply and/or supply chain operations including customer facing experience.
• Advanced technical skills: (SAP, Microsoft Excel, Tableau, Smartsheet, Power BI, etc.)

What will be your key responsibilities?

• Develops strong collaborative relationships at all levels of the customer's supply chain, as well as with Mars Sales, Demand and Supply Planning and Customer Supply chain teams.
• Improves retailer demand signal & Mars Multi-Enterprise demand signal (MDS) operational forecast
• Analyze retailer data for item master & location changes and ensures appropriate changes made in data
• Analyze retailer POS data for +/- vs. forecast and history for changes
• Responsible for improving and supporting retailer event planning and execution in collaboration with Demand & Supply planning. Events include new items, discontinuations, promotions, displays, etc.
• Owns and manages customer specific Service as Measured by Customer (SAMBC) metrics and provides proactive communication and action plans to mitigate service risk.
• Track Customer Forecast Accuracy/Bias and communicate to stakeholders and influence changes with customer based on actual demand / supply.
• Track Item/Category seasonal profiles and collaborate with customer
• Track Events forecasted / non forecasted & actual performance
• Develops analysis and scorecards for communication to the customer and key cross-functional teams to improve overall supply chain compliance and effectiveness. Leads collaboration meetings with internal/external customers in order to identify opportunities to maximize profit and minimize costs.
• Demonstrates action-oriented problem-solving mindset utilizing the voice of the customer through operating reviews including CPFR Weekly Operating Review (WOR)
• Works collaboratively with cross functional teams to identify and analyze root cause and ensure resolution plans are executed as agreed to drive supply chain excellence & improved KPIs.
• Leads customer impact analysis and resolution during periods of supply constraints.

What can you expect from Mars?

• Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

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