Network Engineer

Network Engineer Req Number: R8074 Employment Type: Full time Worksite Flexibility: Onsite Company Overview CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor‑made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Network Engineer to take us to the next level. If you have hands‑on experience administering, maintaining, and troubleshooting enterprise network infrastructures in large‑scale environments and are looking for your next career move, apply now. Responsibilities Act as a point of reference for the Network Operations Center team on technical issues. While reporting to the Network Operations Center Manager, the Network Administrator Consultant will work on assignments that are complex in nature where judgment is required in resolving problems, making recommendations, and implementing changes with little to no supervision. Daily duties include managing, configuring, maintaining, and troubleshooting a statewide network infrastructure built upon a foundation of various solutions, such as Cisco/Meraki, Palo Alto, Fortinet/FortiGate, Certes, and Citrix NetScaler, and Trellix technologies. The Sr. Network Engineer will be proactive in monitoring network performance, ensuring efficient communication across the network, reviewing and improving security compliance through cybersecurity best practices, and implementing updates or changes to maintain optimal connectivity and secure version compliance. Candidate will be part of a multi‑team environment and must have the ability to work as part of those teams and must have the ability to support multiple tasks at the same time, in a fast‑paced, dynamic environment. The candidate will work closely with technical teams and should be able to provide knowledge transfer and informal training to peers where appropriate. Perform the configuration, installation, maintenance, and upgrade of networking products. Troubleshoot network failures and identify network problems; conduct network analysis, design, installation, configuration, and support. Maintain network diagrams and other network documentation. Provide configuration, troubleshooting and problem resolution support. Troubleshoot and remediate issues in a complex, voice‑integrated infrastructure. Qualifications Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or a related field; equivalent combination of education and relevant experience may be considered. 6+ years of hands‑on experience administering, maintaining, and troubleshooting enterprise network infrastructures in large‑scale environments. Extensive experience with Cisco and Meraki networking technologies, including routing, switching, wireless, and network management. Strong experience configuring, supporting, and troubleshooting Palo Alto and Fortinet/FortiGate firewall solutions. Experience supporting and maintaining Citrix NetScaler (ADC), Certes, and Trellix security technologies. Demonstrated expertise in network analysis, design, implementation, configuration, and operational support. Proven ability to troubleshoot and resolve complex network performance, connectivity, and infrastructure issues with minimal supervision. Experience managing statewide, multi‑site, or geographically dispersed network environments. Strong knowledge of TCP/IP, LAN/WAN technologies, routing protocols, VLANs, VPNs, DNS, DHCP, and network security principles. Experience monitoring network performance and implementing proactive measures to ensure system reliability, availability, and optimal connectivity. Knowledge of cybersecurity best practices, vulnerability management, patching, and compliance standards related to network infrastructure. Experience performing network hardware and software installations, upgrades, migrations, and lifecycle management activities. Ability to troubleshoot and remediate issues within complex voice‑integrated network environments. Experience creating, maintaining, and updating network diagrams, technical documentation, and operational procedures. Strong analytical and problem‑solving skills with the ability to evaluate issues, recommend solutions, and implement corrective actions. Experience working in a Network Operations Center (NOC) or similar 24x7 operational environment. Ability to manage multiple priorities and projects simultaneously in a fast‑paced, dynamic environment. Strong communication and interpersonal skills with the ability to collaborate effectively across multiple technical teams. Demonstrated ability to provide technical guidance, knowledge transfer, and informal training to peers and junior team members. Ability to work independently and exercise sound technical judgment when resolving complex networking issues. Relevant industry certifications preferred, such as Cisco CCNA/CCNP, Palo Alto PCNSA/PCNSE, Fortinet NSE/FCP, CompTIA Network+, Security+, or equivalent. Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards. Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor. Reasonable Accommodation If you require a reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employment selection process, please direct your inquiries to View email address on click.appcast.io or View phone number on click.appcast.io. EEO Statement It is the policy of Computer Aid, Inc. (CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Compensation and Benefits $80 - $90 per hour. The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law. #J-18808-Ljbffr