Strategy & Operations Director - Hybrid
Smith Arnold Partners, LLC
Our client is one of the most respected management consulting and advisory firms in the United States, serving clients across the Industrials, Services, AEC and Infrastructure sectors. The firm has built a national reputation for delivering strategic advice, operational improvement, and transformational outcomes to some of the country’s most recognized organizations.With approximately $50M in annual revenue and ambitious plans to exceed $150M in the coming years, the company is entering a pivotal stage of growth and is investing heavily in technology, AI, operational excellence, and scalable infrastructure.The firm has earned a reputation for combining the sophistication of a large consultancy with the entrepreneurial culture of a boutique advisory platform.What Employees Are Say:Collaborative and intelligent colleagues Entrepreneurial culture and high levels of autonomy Strong leadership and genuine investment in employee development Meaningful client work and opportunities for professional growth Positive outlook and supportive management teamThe OpportunityThis is not a traditional operations role. This is an opportunity to become the **right hand to the President** and help architect the next chapter of growth for a nationally recognized consulting platform. The Strategic Operations Director will own the firm’s operational infrastructure and execution engine—translating strategy into disciplined execution and helping transform an already successful partner-led business into a more scalable, data-driven, and institutionalized platform. If you are energized by building systems, driving change, and creating enterprise value, this role offers a unique opportunity to leave a lasting impact on a high-growth consulting organization.What You’ll Do / Role – Responsibility :* Build and operationalize the company’s next-generation operating system.
- Partner directly with the President and senior leadership team on strategic initiatives.
- Lead cross-functional initiatives from concept through implementation.
- Create enterprise dashboards and reporting that provide real-time business visibility.
- Drive AI, automation, and workflow transformation initiatives.
- Improve CRM adoption, pipeline visibility, resource planning, and profitability metrics.
- Enhance operating leverage and increase revenue per employee.
- Establish accountability and execution discipline across the organization.
- Lead organizational change initiatives in a highly entrepreneurial, partner-led environment.
- Help shape how the company grows, operates, and creates long-term enterprise value.What We’re Looking For* 10+ years of professional experience with at least 8 years in a senior leadership role.
- Experience within consulting, advisory, or other expert-driven professional services businesses.
- Demonstrated success building operational infrastructure in scaling organizations.
- Proven ability to lead enterprise-wide initiatives and operational transformation programs.
- Experience partnering directly with executive leadership teams.
- Strong financial and commercial acumen with an understanding of consulting economics and business performance drivers.
- Exceptional communication and stakeholder management skills.
- Ability to influence through credibility, relationships, and results.Ideal BackgroundWe would love to speak with leaders coming from:* Management Consulting
- Strategy & Operations
- Transformation Leadership
- Chief of Staff roles
- Business Operations Leadership
- Professional Services Operations
- Consulting Firm Leadership
- High-growth, partner-led organizationsWhy This Opportunity?* Direct partnership with the President and Executive Leadership Team.
- Opportunity to shape the future of an industry-leading consulting platform.
- High visibility and enterprise-wide impact.
- Ability to build, transform, and scale an organization entering its next phase of growth.
- Rare opportunity to help create significant long-term enterprise value within a highly respected advisory firm.
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