Senior Call Center Representative

SUNY Upstate Medical University

Job Summary: This position must be able to answer calls and display expertise in all lines of business of the Ambulatory Call Center and present a positive, high level of service. The incumbent will become a Subject Matter Expert in a designated line of business and also assist the Team Leaders with training new staff as well as existing staff re-education to include quality assurance monthly. Additionally, this position will provide support to the Team Leaders with specific tasks related to advanced scheduling and callers needing additional assistance. Minimum Qualifications: Associate's degree and two years of relevant health care or call center experience (preferably in a hospital or medical call center setting) or equivalent combination of education and experience PLUS one year experience as an Ambulatory Call Center Representative at Upstate University Hospital. Excellent verbal communication and customer service skills, ability to manage multiple priorities. Work Days: Monday - Friday, between the hours of 7:30 am - 5:30 pm RecruitmentOffice: Human Resources #J-18808-Ljbffr

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Senior Call Center Representative in Syracuse, NY vacancy

Call Center Representative - Part Time
$17.25 - $25 per hour
...Join to apply for the Call Center Representative - Part Time role at St. Joseph's Health 2 days ago Be among the first 25 applicants Join to apply... ...other status protected by federal, state, or local law. Seniority level Seniority level Entry level Employment type...
Suggested
Hourly pay
Full time
Part time
Work at office
Local area
Work from home
Shift work
Night shift
Rotating shift
1 day per week
St. Joseph's Health
Syracuse, NY
2 days ago
Spanish Tolling Call Center Representative (Entry-Level)
...Call Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing...
Suggested
Full time
Temporary work
Work experience placement
Casual work
Work at office
Remote work
MCI
Balch Springs, TX
1 day ago
Call Center Representative - Part Time
$17.25 - $25.9 per hour
...follows through with patient, nurse, RD or Coordinator for all phone calls as needed Reviews patient listing, checks special services,... ...grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified...
Suggested
Hourly pay
Part time
Local area
Rotating shift
Weekend work
Trinity Health
Syracuse, NY
3 days ago
Telecommunicator
Plans network installations by studying technical specifications; preparing an installation schematic. Establishes voice and data networks by programming features; establishing interfaces and integrations; following industry standards; activating remote access tools...
Suggested
Remote work
TradeJobsWorkforce
Syracuse, NY
3 days ago
SPANISH TOLL PROCESSING CALL CENTER REPRESENTATIVE (Full-Time)
...Customer Service Representative Customer Service Representative supporting commercial and public... ...for resolution as needed Ensure first call resolution through problems solving and... ...or administrative support in a contact center environment Work at home experience State...
Suggested
Full time
Temporary work
Work experience placement
Casual work
Work at office
Local area
Work from home
Shift work
MCI
Balch Springs, TX
2 days ago
Call Center Representative (FULL-TIME)
...Customer Service Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing...
Full time
Temporary work
Casual work
Work at office
Local area
Remote work
Work from home
Shift work
MCI
Balch Springs, TX
21 hours ago
Call Center Representative
$18 per hour
At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Call Center Representative (In Person)to work at a leading organization in East Syracuse, NY. With us, it’s all about finding the job that’s just right. Salary...
Permanent employment
Full time
Temporary work
Shift work
Weekend work
Kelly Services
Syracuse, NY
4 days ago
Call Center Representative
$18 per hour
At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Call Center Representative (In Person) to work at a leading organization in East Syracuse, NY. With us, it’s all about finding the job that’s just right. Salary...
Permanent employment
Full time
Temporary work
Local area
Shift work
Weekend work
Kelly
Syracuse, NY
21 hours ago
Call Center Representative Part Time On Site
$18 per hour
...Description At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Call Center Representative (In Person) to work at a leading organization in East Syracuse, NY. With us, it’s all about finding the job that’s just...
Permanent employment
Full time
Temporary work
Part time
Local area
Shift work
Night shift
Weekend work
Kelly Services
Syracuse, NY
14 days ago
Full-Time On-Site Call Center Representative
...Call Center Representative (Full-Time) We are looking for full-time call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will identify customers' needs, research every issue,...
Full time
Temporary work
Work experience placement
Casual work
Work at office
Local area
MCI
Balch Springs, TX
1 day ago
UPS Customer Service Clerk
Help us succeed as our next UPS Customer Service Clerk to perform responsibilities as a Customer Service Clerk. Ensure compliance with safety and company policies. Work with your team to maintain efficiency and high standards. Perks include competitive pay, flexible scheduling...
Flexible hours
TradeJobsWorkForce
Syracuse, NY
2 days ago
Dispatcher
...Receive and answer emergency and non-emergency calls Record all the calls Proactively address problems and suggest solutions Receive and dispatch orders Assess situation and prioritize calls Oversee the route of field units and track delivery status of products...
TradeJobsWorkForce
Syracuse, NY
1 day ago
Dispatcher - Part Time
$15 - $20 per hour
...waste. High Customer Satisfaction We collect customer feedback through surveys and Google reviews that we tie back to each service call. We are proud to maintain high scores for our brand and our location. Job Requirements The following are the minimum...
Hourly pay
Full time
Part time
Work at office
Mr. Rooter Corporation
Syracuse, NY
21 hours ago
Dispatcher for Logistics Company
$1,200 - $2,500 per week
A logistics company is seeking reliable individuals for an Entry-Level Freight Dispatcher role in Syracuse. This independent contractor position involves supporting owner-operators with dispatch operations, coordinating freight, and maintaining accurate records. Candidates...
For contractors
American Logistics Authority
Syracuse, NY
21 hours ago
Customer Care and Dispatcher
...relating to daily operations in support of a funeral home and/or care center. Ensures that adequate coverage is available and scheduled to... ...to meet the needs of client families Receives first call information and initiates the resources required for dispatch...
Service Corporation International
Dallas, TX
4 days ago
Radio Dispatcher
...Compensation is negotiable and based on experience Flexible hours and work benefits What will you be doing? Takes client calls and communicates to our chauffeurs Assures scheduled trips are complete and checked for accuracy. Monitors radio, telephones and...
Flexible hours
TradeJobsWorkforce
Syracuse, NY
4 days ago
Public Safety Dispatcher
$26.33 - $30.05 per hour
...services. To answer multi-line, 9-1-1 emergency and non-emergency calls and respond appropriately. To provide emergency dispatch... ...and be 18 years of age or older.Work Schedule:The 911 Dispatch Center is a 24 hour-7 days per week operation. Due to the nature of the...
Shift work
Rotating shift
City of Mesquite
Mesquite, TX
4 days ago
Public Safety Dispatcher I
...emergencies. Multi-task in a high-volume, community and student service centered environment. Must have the ability to be creative and innovative... ...events, planned overtime, and overtime related to emergency call back.Responsibilities: Communicate via radio and telephone with...
Work at office
Local area
Flexible hours
Night shift
Weekend work
Syracuse University
Syracuse, NY
4 days ago
Police Telecommunicator
...Summary The primary function of a Police Telecommunicator is to receive and prioritize emergency 9-1-1 and non-emergency telephone calls from the public. The telecommunicator enters information into a Computer-Aided Dispatch (CAD) system and processes non‑emergency and...
Full time
Temporary work
Shift work
Night shift
Rotating shift
Afternoon shift
University of Texas at Dallas
Richardson, TX
1 day ago
Call Center Representative
...Position Summary The Client Experience Representative (CXR) is to deliver an excellent customer... ...service scores, schedule adherence, and call and/or ticket management. Effectively communicates... ...-task in a high volume in an operation center. Ability to perform under deadline...
Work at office
Local area
TBK Bank, SSB
Dallas, TX
3 days ago
Call Center Representative
...Position Summary : The Client Experience Representative (CXR) is to deliver an excellent... ...service scores, schedule adherence, and call and/or ticket management. Effectively communicates... ...-task in a high volume in an operation center. Ability to perform under deadline...
Work at office
Local area
Triumph Financial, Inc.
Dallas, TX
2 days ago
Bilingual Call Center Representative
...Realm Health is seeking a highly motivated and experienced Bilingual Customer Service Representative to join our Member Services team at our Dallas, TX office. This full-time, hourly position is ideal for someone who excels at providing exceptional customer service and...
Hourly pay
Full time
Work at office
Flexible hours
Afternoon shift
Realm Health/Summit Alliance Financial/Reflection Glass
Dallas, TX
3 days ago
Call Center Representative
$21.5 - $23.5 per hour
...Entry‑Level Auto Finance Representative Onsite | Irving, TX | Contract‑to‑Hire $21.50/hr-$23.5... ...: + Make friendly, early‑stage courtesy calls to customers 1-29 days past due on payments... ...of customer service experience (call center experience a plus) + Excellent communication...
Contract work
Temporary work
Afternoon shift
TEKsystems
Irving, TX
3 days ago
Call Center Representative
$13.1 - $17.25 per hour
...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple... ...leading organization. We’re seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service...
Full time
Contract work
Temporary work
Casual work
Work at office
Local area
Remote work
Valor Intelligent Processing
Dallas, TX
21 hours ago
Call Center Representative (Part-Time)
...trusted partner in the industry. We're looking for enthusiastic and dependable individuals to join our team as Part-Time Call Center Representatives. In this role, you'll support a variety of inbound and outbound customer service and sales projects for a diverse range of...
Full time
Temporary work
Part time
Casual work
Work at office
Local area
Flexible hours
Valor VIP
Addison, TX
2 days ago
Call Center Representative
...Call Center Representative MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves...
Full time
Temporary work
Casual work
Work at office
Local area
Valor VIP
Addison, TX
2 days ago
Bilingual Call Center Representative
$17 - $19 per hour
...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple... ...and enjoys helping others? We’re hiring Bilingual Call Center Representatives to support inbound customer service , help desk , and back‑office...
Hourly pay
Full time
Contract work
Temporary work
Casual work
Work at office
Local area
Remote work
Valor Intelligent Processing
Dallas, TX
1 day ago
TOLLING SPANISH CALL CENTER REPRESENTATIVE (Full-Time)
...Customer Service Representative Customer Service Representative supporting commercial and public... ...for resolution as needed Ensure first call resolution through problems solving and... ...or administrative support in a contact center environment Work at home experience State...
Full time
Work experience placement
Work at office
Work from home
Shift work
MCI
Dallas, TX
2 days ago
OPEN INTERVIEWS | Call Center Representative Openings
$13.1 - $17.25 per hour
...POSITION OVERVIEW OPEN INTERVIEW Join our team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support customers through the sales process. Learn the latest customer service and selling techniques while raising customer satisfaction...
Full time
Contract work
Temporary work
Casual work
Work at office
Local area
Immediate start
Monday to Friday
Flexible hours
Shift work
Valor Intelligent Processing
Dallas, TX
1 day ago
Call Center Representative (Flexible Schedule)
$13.1 - $17.25 per hour
...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple... ...re expanding our team and looking for motivated Call Center Representatives to join us! In this role, you’ll handle inbound calls and guide...
Full time
Contract work
Temporary work
Part time
Casual work
Work at office
Local area
Remote work
Flexible hours
Valor Intelligent Processing
Dallas, TX
21 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Call Center Representative. Be the first to apply!