Transportation Representative

POSITION OVERVIEW Coordinates movement of freight in a timely, safe and cost-effective manner. Tracks freight movement and updates Transportation Management system as well as all other pertinent contacts to reflect movement of freight. Ensures Route Optimization through use of TM system but knowledgeable enough to amend routes through manual intervention. Communicates with all pertinent contacts relative to the status of freight movement and issues. Proactively reacts to transportation issues that occur. Resolves all transportation issues with contacts and provides feedback to Independent Service Providers (ISPs) when failures occur. Familiarizes new owner operators on processes and paperwork as well as onboard computer operation. Ensures ISPs are following DOT regulations including hours of service regulations and provides feedback to ISPs when failures occur. Ensures ISPs follow all safety regulations. Works with the safety department to ensure all o/o paperwork is up to date. Ensures safe and secure cross boarder deliveries to adhere to both United States and Canadian laws, where applicable. Coordinates movement of overflow freight, communicates ISP route changes, oversight and compliance to cold chain requirements. MINIMUM QUALIFICATIONS Bachelor's degree preferred in transportation management, logistics, distribution or related field. 6+ years progressive related experience KNOWLEDGE, SKILLS AND ABILITIES Coordinates with ISPs and dispatches to ensure timely and safe movement of freight. Coordinates delivery of overflow freight based on customer data. Resolves any transportation problems for the customer. Communicate with ISP to make sure they will be able to meet window times for pick-up and deliveries. Representative is responsible for developing/implementing a plan to meet customer requirements if driver will not be able to meet window times. Works with other Transportation Reps to ensure all loads are covered for the customer. Maintains computer records of all daily load activities and service percentage, and delay times. Updates all pertinent contacts with freight movement and communicates with them regarding freight delays and failures. Monitors temperatures of trailers when applicable. Responsible for maintaining regular communication with ISPs. Analyzes freight flow information and makes recommendations for improvements to routes as appropriate. Works with Analyst group to implement appropriate route changes and analyzes route optimization, insuring service and revenues are maximized. Works with ISP to make sure they are following all DOT regulations and maintaining regulatorily required logs and records. Perform other duties as assigned. Bachelor's degree preferred in transportation management, logistics, distribution or related field. 6+ years progressive related experience Knowledge of transportation management systems. Good analytical skills. Good planning and organizational skills. Good communication skills. Knowledge of DOT regulations This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. PAY RANGE: $20.90- $26.80 depending on experience. 230 FedEx Custom Critical FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at View email address on click.appcast.io. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Headquartered in Northeast Ohio, we are a multiple-time NorthCoast 99 award recipient, recognized as a top employers in Northeast Ohio! We offer attractive compensation, benefits and team member development. Follow Us on LinkedIn EEO Statement: FedExFreight Custom Critical is an Equal Opportunity and Aff If you have a disability and/or you need assistance in order to apply for a position, please call View phone number on click.appcast.io. #J-18808-Ljbffr FedEx Freight, Inc.