Food Service - Food Service Cook at the Zoo

Food Service Cook Louisville Zoo, 1100 Trevilian Way, Louisville, Kentucky, United States of America Position Title: Food Service Cook Reports to: Kitchen Manager(s), Sous Chef(s) and Executive Chef Responsibilities Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client. Supports restaurant prep (BOH and line) for daily operation. Meets daily quickservice, food service, safety and quality, availability, merchandising and guest service standards. Ensures proper food quantities are set for daily and ongoing service. Participates in safety logs including food temperatures, rotation and waste as necessary. Ensures safe food handling is maintained. Ensures proper uniform, hygiene, hand-washing and glove use. Maintains a safe work environment by abiding to all safety rules. Follows through daily prep and item lists, as assigned. Actively helps to support operation in assigned role, supporting holes as necessary. Actively and efficiently responds to guest and client feedback, reporting to the supervisor to ensure any potential complaints are mitigated against further occurrence. Communicates up to the Restaurant Supervisor and/or Food Operations Manager regarding any issues seen with daily service or quality. Remains knowledgeable of all menu items, prices and specials for sharing with guests. Assists with dishwashing as necessary. Perform other tasks as deemed necessary. Maintains a clean, safe and organized work environment. Uphold and demonstrate a complete understanding of company policies and procedures. Job Requirements Strong interpersonal and communication skills. Exceptional problem solving/decision making skills combined with the ability to be organized. Demonstrates the ability to remain flexible in a fast-paced environment. Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative. Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above. Ability to work varied hours/days, including nights, weekends and holidays, as needed. Previous Experience 1-2 years food preparation Compensation and Benefits Eligible for overtime pay. On-Demand Pay Program: Get access to a portion of earned wages before payday. Meal Plan & Employee Discounts at applicable locations. Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods). Tuition Discount through Partnership College. Up to 8 hours of Bereavement Leave Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day . Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location. Equal Employment Opportunity SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact. All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice"). San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document. #J-18808-Ljbffr SSA Group