Order Entry Specialist

Order Entry SpecialistJoin our team and become a key player in our supply chain operations. You'll ensure every customer order is handled with accuracy and care, coordinating across teams to deliver seamless fulfillment experiences. What will you do? Execute order administration functions to perform order processing transactions in the ERP and PA (Project Accounting) modules with a high degree of accuracy and attention to detail. Review and verify order information, including pricing, product SKUs, and shipping details. Communicate with internal departments (Project Coordination Support, PC, PM) to resolve PO discrepancies. Maintain organized records of orders and related documentation within Service Now. Provide support for customer inquiries related to order status. Support continuous improvement initiatives aimed at reducing rework, increasing efficiency, and enhancing customer experience. Identify and escalate issues that may impact order conversion or customer satisfaction.What are the key skills we are looking for? Customer Orientation — intermediate level; managing customer inquiries and ensuring positive order experiences Order Management — intermediate level; processing transactions efficiently while maintaining accuracy across systems Problem Solving — intermediate level; resolving order discrepancies and addressing fulfillment challenges quickly Product Knowledge — intermediate level; understanding inventory to answer questions and support order accuracy Drives for Results — intermediate level; meeting processing deadlines and maintaining high fulfillment standardsWhat qualifications will make you successful? High school diploma or equivalent; associate degree or higher preferred. 1–3 years of experience in order entry, data entry, customer service, or related field. Experience working with complex or project-based orders (e.g., CTO, PA, or custom solutions) preferred Proficiency in Microsoft Office Suite (especially Excel) and experience with ERP or order management systems such as Oracle and SAP. Strong attention to detail and accuracy. Ability to manage multiple priorities in a fast-paced, deadline-driven environment Experience working in a cross-functional organization Strong written and verbal communication skills. Ability to handle high-volume order processing. Adaptability to changing processes, systems, and business needs Experience leveraging digital tools (e.g., automation, reporting dashboards, or AI tools like Copilot) to improve efficiencyWhat's in it for me? Work with a supportive team that values precision, collaboration, and continuous improvement Gain hands-on experience in supply chain operations with opportunities to grow your expertise Contribute to projects that enhance customer satisfaction and operational performance Enjoy a role where your work makes a visible difference every dayReady to power exceptional order experiences? We'd love to meet you — apply now! At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker. For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries