Customer Service Specialist

Customer Service RepresentativePay Range: $24.00- $26.00 an hourHours: 8:00am- 4:30pm Monday- FridayJob SummaryProvide customer support by processing orders and responding to phone inquiries.Key Responsibilities:Process customer purchase ordersAnswer customer and dealer questions (product details, pricing, availability, repairs, and technical support)Help customers choose the right productsWork with internal teams (Sales, Production, Accounting, Engineering, Shipping) to meet customer needsIssue return authorization numbersCoordinate demo equipment and shipping paperworkTrack shipments and provide tracking informationAssist walk-in customersPerform other related duties as neededLevel of Responsibility:Works under general supervisionLimited decision-making authorityMinimal impact on broader business decisionsRequired Skills:Customer service experience preferredStrong phone communication skillsBasic proficiency with Microsoft Office (Excel, Word, PowerPoint)Education & Experience:Bachelor's degree preferred1-3 years of customer service or office experienceOn-the-job training providedIf you're interested in this opening please send resumes to Jamie Corriveau:All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.