Auxiliary Services Director

TITLE: Auxiliary Services Director
DEPARTMENT: Auxiliary Services


REPORTS TO: CFO


CLASSIFICATION: Staff-12 months


EFFECTIVE DATE: TBD


STANDARD WORK HOURS: 37.5 hours per week


EMPLOYMENT STATUS: Full-Time


EMPLOYMENT CLASSIFICATION: Exempt


JOB SUMMARY:


Directs the operations and activities of an Auxiliary Services function, including staff supervision, budget development and administration, planning and program management. Under limited supervision, monitors a wide range of self-sustaining, revenue-generating auxiliary enterprises and internal service organizations of the university. Develops, coordinates, and administers contracts for products and/or services for one or more auxiliary services within the University organizational structure.


KSU is an EEO/AA institution.


ESSENTIAL JOB FUNCTIONS:

• Manages and monitors the operations of the KSU Spirit/Bookstore, Food Services, Printing Services, Vending Services, and Campus Card,
• Works closely with Student Housing, Athletics and other units; coordinates and assists with planning and management of campus events.
• Assists in the Development of overall business strategies for the self-sustaining, revenue-generating auxiliary enterprises and service activities that ensure their fiscal stability.
• Supervises (either directly or indirectly) and evaluates Auxiliary Services unit supervisors
• Works closely with Auxiliary Activity Managers to establish operating goals and budgets to meet those goals followed by supervision of the activity's performance toward accomplishment of approved goals.
• Works closely and continuously with the College Budget Officer to ensure that all Auxiliary Activities operate within acceptable budget parameters.
• Participates in development of Quarterly Reviews of budget status for Auxiliary Activities.
• Analyzes and recommends approval or rejection of internal and/or contractor requests for deviations from contract specifications and delivery schedules.
• Analyzes price proposals, financial reports, and other data to determine reasonableness of prices; reviews and interprets contract provisions to achieve cost efficiencies and reductions where feasible.
• Assesses contractor service value and product/service reliability relative to cost and customer service; plans, organizes, and coordinates acquisition alternatives, as appropriate.
• Develops, implements and administers plans for effective communications programs within the function.
• Serves as a primary liaison with contracting representatives to ensure compliance with contract specifications and resolution of problems and issues, as they arise; may arbitrate claims or complaints occurring in performance of contracts.
• Continually monitors and evaluates contractor performance against contract specifications and recommends appropriate remedial action as necessary.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to create, compose, and edit written materials.
• Excellent oral, written, and communication skills; i.e., the ability to communicate effectively verbally and through written correspondence and in communicating with individuals in one-on-one situations. Requires a precise command of grammar, punctuation, spelling, and the correct usage of the English language. Must be adept at consistently multitasking while accurately attending to detail.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Knowledge of general accounting principles, procedures, systems, and documentation.
• Information research skills.

• Organizing and coordinating skills.
• Demonstrated ability to maintain confidentiality.
• Skill in budget preparation and fiscal management.
• Knowledge of costing and pricing methodology.
• Ability to make administrative/procedural decisions and judgments.
• Knowledge of contract documents and specifications.
• Knowledge of contractor compliance issues and procedures, as applicable to a public institution.
• Knowledge of procurement rules and regulations.
• Ability to assess contract compliance and product/service quality.
• Ability to resolve customer complaints and concerns.
• Ability to develop and maintain recordkeeping systems and procedures.

SUPERVISORY RESPONSIBILITY:

• This position does have supervisory responsibility.

OTHER DUTIES:

• Performs other duties as assigned.

QUALIFICATIONS:

• Bachelor's degree; at least 5 years of experience that is directly related to the duties and responsibilities specified.

Licensing and Certifications: NA


WORKING CONDITIONS:

• Work is normally performed in a typical interior/office work environment.
• No or very limited physical effort required.
• No or very limited exposure to physical risk.

KENTUCKY STATE UNIVERSITY is an Equal Opportunity Employer


The functions, qualifications, knowledge/skills, and physical requirements listed in this job description represent the essential duties of the job, which the incumbent must be able to perform either with or without reasonable accommodation. The Job Functions listed do not necessarily include all activities that the individual may perform.