Office and Accounts receivable coordinator

Job Description

Job Description

The Office and Accounts Receivable Coordinator reports to the Owner or Operations Manager and supports accounts receivable, collections, billing, order entry, and day-to-day office administration. The role primarily communicates by email, with light phone interaction, and uses Sage to maintain accurate financial and operational records while coordinating minimally with the Owner, Operations, and Shipping teams.

Responsibilities

• Process invoices and provide billing support.
• Post customer payments and reconcile accounts.
• Coordinate collections activities and follow up on outstanding balances.
• Respond to customer inquiries by email and phone.
• Answer phones, respond to emails, and input customer orders.
• Maintain accurate documents, records, and account information.
• Prepare reports and support routine accounts receivable activities using Sage.
• Provide general office administration and coordinate with Operations, Shipping, and the Owner as needed.

Preferred Qualifications

• 1+ year of experience in accounts receivable coordination.
• Experience with accounts receivable, invoice processing, payment reconciliation, and collections management.
• Proficiency with Microsoft Excel and Microsoft Suite of services.
• Experience using accounting software, preferably Sage.
• Strong data entry, organization, written communication, and attention to detail skills.