Resort Park Assistant Manager

: Advertisement Closes 1/24/2024 (7:00 PM EST) req57597 Resort Park Assistant Manager Pay Grade 16 Salary $4,106.86 - $6,160.38 Monthly Employment Type EXECUTIVE BRANCH | FULL TIME | INELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK Hiring Agency Tourism, Arts, & Heritage Cabinet | Kentucky Department of Parks Location 113 Administration Dr Gilbertsville, KY 42044 USA Description Envision a dynamic role where you can make a difference on the serene shores of breathtaking Kentucky Dam Village State Resort Park, one of the largest lakes in the Commonwealth of Kentucky. We invite you to step into the position of Resort Park Assistant Manager, a pivotal leadership role within the expansive landscape of Kentucky's State Parks. This opportunity places a special emphasis on curating exceptional guest experiences and ensuring smooth park operations. Key responsibilities include, but are not confined to:

• Orchestrating an exceptional guest journey through meticulous operational management, motivating staff, and fostering a productive park environment.
• Collaborating with team members to develop and conduct training sessions, covering safety protocols, procedural guidelines, and service standards.
• Overseeing the overall guest experience to maintain and enhance visitor satisfaction.
• Nurturing partnerships with various park departments to synchronize efforts for seamless operations.
• Playing a hands-on role in shaping and implementing the annual operations budget to support a thriving park experience.
• Championing the high standard of customer service for the entire park, working closely with supervisors to identify new opportunities for excellence.
• Stepping into the role of Manager-on-Duty when required to ensure all park operations align with established guidelines.

Preferred Skills and Experience:

• Previous experience in hospitality, customer service, or park management is advantageous.
• Friendly demeanor, customer-focused approach, and local area familiarity are assets.
• Proficiency in using various computer systems and tools to streamline operations.

We Extend These Exceptional Perks:

• Accessible Health Insurance with additional options.
• Life Insurance coverage for your peace of mind.
• Retirement plan choices to secure your future.
• Comprehensive Paid Time Off (PTO) for vacations and holidays.
• Employee Discounts to enjoy park amenities.
• Ample opportunities for Training and Career Advancement.
• Elective participation in the Deferred Compensation program (401K/457K) to help you save for your goals.

Join us in creating memorable park experiences on the captivating shores of Kentucky Lake. Your leadership and dedication will shape the way visitors connect with this natural wonder. Minimum Requirements EDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: Must have four years of business administration, public administration or management experience. Substitute EDUCATION for EXPERIENCE: Additional education in business administration, public administration or a related field will substitute for the required experience on a year-for-year basis. Substitute EXPERIENCE for EDUCATION: Any combination of the following experience will substitute for the education on a year for year basis: Experience as the general manager or as the food and beverage director of a full-service hotel or resort OR Related experience, which may include serving in hotel management areas, such as: serving as the rooms service manager, front desk manager, housekeeping manager, recreation/activities manager or maintenance manager of a major hotel chain or resort park. Designation as a Certified Hotel Administrator will substitute for one year of the education. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): Must be 20 years and one day of age at time of employment. Must obtain S.T.A.R. (Server Training in Alcohol Regulations) certification from the Kentucky Department of Alcoholic Beverage Control within six months of employment. Must maintain any required licensure(s), certification(s), or other credentials for the length of employment in this job classification. Employing agency is responsible for ensuring employee possesses and maintains required licensure(s), certification(s) or other credentials. Working Conditions Primarily working throughout the park and on park grounds; will occasionally require office work. Probationary Period This job has an initial and promotional probationary period of 12 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Scot Ratzlaff at View email address on us.fitly.work or View phone number on us.fitly.work. An Equal Opportunity Employer M/F/D