Operations Manager - Risk & Contracts (Arch.-Eng.) GA

Job Description

Job Description

Operations Manager

Full-Time | In-Person

Atlanta, GA

SN is honored to support Historical Concepts in their search for a professional and execution focused Operations Manager to join their team. The Operations Manager primarily helps mitigate risk for the organization. Individual will help ensure that day-to-day operations align with the Firm’s business goals, working closely with all practice areas and senior leadership.

Position Details

Key Responsibilities:

• Manage and implement risk management practices that result in services being efficiently, effectively, and consistently provided by staff on all projects.
• Manage and implement proposal and agreement practices and procedures
• Primarily through proposal review (including RFQ and RFP forms) and agreement authorship, including related amendments.
• Review, recommend and advise on other agreement forms such as confidentiality, non-disclosure, and non-compete.
• Recommend and advise on agreements with suppliers, vendors, and landlords as appropriate.
• Manage and implement the acquisition of property, casualty, and professional liability insurance (excluding employee benefits).
• Advise on coverage levels and deductibles 
• Work with insurance brokers and carriers for endorsements to policies, audits, and claim management
• Manage the Board of Architects registrations for the Firm and the Best Practices Director, Secretary of State registrations for the Firm, and the process to monitor and acquire continuing education credits needed by the President and the Best Practices Director.
• Support the implementation of practices and procedures for project management and scheduling, led by other operations coworkers.
• Strategic projects and initiatives as may be assigned.

Working Style & Role Expectation

• Timely and thorough; executes routine operational tasks without sacrificing attention to detail; ensures accuracy and consistency.
• Strong follow-through, reliability and proactive communication are essential; a high level of individual ownership while working collaboratively with colleagues.
• Ability to bring others together to resolve challenges, reconcile gaps and variances in information.
• Communicates regularly with leadership, providing updates on outstanding projects or initiatives; escalates risk management related items appropriately.
• Ability to recognize variables, detect problems, and adapt accordingly; use logic and reasoning to identify strengths and weaknesses of solutions to problems.
• Recognize the importance of coworker experience as integral to shared interactions; successful experiences with coworkers are marked by a proactive approach, respect, and personalization.

Qualifications:

• Bachelor’s degree in Business or related field.
• 10+ years of progressive experience, including prior experience managing operations in the architecture and/or related engineering industry. 
• Proficient with oral comprehension, oral expression, written comprehension, written expression, speech recognition and speech clarity abilities in English.
• Competency in Microsoft is a must: Word, Outlook, Teams, Excel.
• Experience with AIA contract software a plus but not a requirement.

Compensation:

Salary Range: