Overnight Safety & Security Supervisor

Job SummaryThe Overnight Safety & Security Supervisor values guests and is committed to providing a positive impression while delivering World Class Service. This position plays a vital role in creating a clean, safe, and enjoyable experience for our guests and employees while providing a safe and secure atmosphere. The Overnight Safety & Security Supervisor provides 24 Hour Security for all events at the Benchmark International Arena and responsible for the protection and safeguarding of guests and employees.Essential Duties and ResponsibilitiesProvide all guests a positive first impression by offering world-class serviceInteract with Benchmark International Arena guests, vendors, and employees in a courteous and professional mannerProvide guest with accurate arena and event informationProvide coverage of the command center, inside roving patrol, outside roving patrol and other post as directed.Respond to any emergency in a timely mannerWork closely with Tampa Police Department and Tampa Fire RescueAdhere to all standard operating procedures and policiesComply with and adhere to all conduct standardsSuccessfully perform and direct varied and complex tasksMaintain a clean and neat appearance during work hoursWrite accurate and detail reports on any incidents such as ejections and arrestsLog and report all activities performed during shift.Monitor the performance, conduct, and attendance of all Security staff assignedResponsible for the quality of the performance, conduct, and effectiveness of their assigned team as a cohesive unitResponsible for the professional appearance of the Security team assigned to themResponsible for the quality and accuracy of all supervisor reports and incident reports generated during shiftResponsible for roaming all areas of the arena, looking for opportunities to sanitize all unkept areas. Wipe down all surfaces while roaming the facilityExecute contactless inspection at the security screening areas on all guests that arrive for any evenVerify credentials to control access into restricted areasEnforce all guidelines, protocols, procedures and Arena policies, as applicableParticipate in a cross-training program among multiple frontline departmentsPerform other duties, as assignedSupervisory & Management ResponsibilitiesDirect oversight over the PT Security StaffGame/Event ResponsibilitiesGame/Event Night Responsibilities: YesApproximate number of events worked per year: 100+QualificationsExcellent Customer Service and Problem-Solving skills1-2 years of prior security experienceA minimum of 6-12 months prior leadership experience directing staffKnowledge and skill in radio communicationStrong Leadership skills with the ability to take and execute directionsAbility to remain calm and focused during times of stressAbility to listen effectively, take and execute directions givenExcellent verbal communication skills with strong written and oral communication skillsAbility to exercise sound judgment to diffuse volatile situationsWorking ConditionsAbility to work efficiently and effectively in office and arena environment that can be exciting, loud and distractingThis is an onsite roleAbility to work extended hours including late nights, holidays, and weekends as neededAbility to lift/carry/move up to 50lbsAbility to work in cold/hot indoor and outdoor temperaturesAbility to work in areas that can become crowded with equipment and/or peopleAbility to stand on feet for long periods of time, walk long distances and climb stairs.Ability to climb ladders, kneel, bend, stoop and squat without any physical movement restrictionAbility to work comfortable around special effects including, but not limited to: haze, strobe lights, lasers, etcWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Vinik Sports Group