Payroll Support Specialist

About The Role Explore an exciting job opportunity as a Payroll Specialist within our dynamic Customer Care Organization. In this crucial role, you will manage payroll for Questco client companies, ensuring accuracy in payroll processing, conducting vital Year-to-Date (YTD) tax limit reviews, and staying current on Fair Labor Standards Act (FLSA) rulings. As a key player in our team, you will take charge of employee maintenance, meticulous filing of payroll reports, and upholding the utmost confidentiality. Additionally, your responsibilities will extend to preparing invoice adjustments, fostering seamless communication across departments, and contributing to a positive work environment. Join us in this rewarding position where you can actively drive seamless payroll operations, emphasize compliance, and play a crucial role in ensuring client satisfaction. The anticipated pay range is $21.00-28.00 per hour commensurate with experience and qualifications, plus eligibility for annual discretionary bonuses. What You'll Work On Process high level, multi‑state payroll for Questco assigned client companies. Maintain up to date knowledge on FLSA / DOL compliance regulations. Maintain and update worksite employee and client records in applicable systems, as needed for payroll and shipping. Promote a positive work environment by maintaining respectful interactions with management, employees, and clients, and helps drive change to ensure client satisfaction. Print/save payroll reports for company use, SOC audits, and client special requests. Who You Are A minimum of 2+ years’ experience processing payroll, full lifecycle, with general knowledge of federal and state payroll law. Responsibility for 40‑50 client company payrolls (approximately 1,000 employees total) and maintain all necessary employee information pertaining to these payrolls. Proficiency in Excel & Microsoft Outlook with the ability to quickly learn company software (ClientSpace). Strong interpersonal communication skills, ability to manage sensitive client situations gracefully. Professional verbal and written communication skills. PEO experience preferred. Payroll Certification strongly preferred. Building Careers At Questco - Explore Our Benefits We offer the opportunity for career growth and advancement, including the company’s financial commitment to Educational Assistance for degree programs, professional development, and achieving/maintaining professional certifications. Compensation at Questco is competitive, based on years of experience, certifications, system, and industry expertise, and offers a remote work stipend, annual bonus potential, and opportunity for annual merit‑based pay increases. Access to benefits is available the first day of the month following the start date, including your choice of major medical plans, as well as options for dental, vision, critical illness, accident, additional supplemental life insurance. Questco provides company‑paid life insurance, STD/LTD, EAP/Wellness Program, and a 4% employer match on 401k which is immediately vested. Work life balance is important, so we have a generous PTO program and paid holidays including a Birthday Holiday and Volunteer Day each year. Diversity, Equity, Inclusion at Questco At Questco, we embrace diversity, foster inclusion, and stand firmly against discrimination. We are proud to be an equal opportunity employer that welcomes individuals of all races, colors, religions, gender identities/expressions, national origins, ages, military service eligibility, veteran statuses, sexual orientations, marital statuses, physical or mental abilities, and other protected classes. JOB CODE: 1000069 #J-18808-Ljbffr