Key Lead - The Mall of New Hampshire, Hollister

Job Description The Key Lead is responsible for ensuring all customers receive quality in‑store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You’ll Do Perform Opening and Closing Routines. Operate Register/Point of Sale systems. Fulfill OMNI Channel Orders. Demonstrate Product Knowledge, Brand Awareness, while driving sales. Build and maintain Visual Displays. Analyze reporting to inform decision making. Protect Store Assets & perform Inventory Control. Represent the Brand and Exemplify Company Culture and Values. Work Schedule Requirements Schedule will vary weekly, but you should expect to work at least 12‑16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business. What it Takes High School Diploma/ G.E.D. preferred, or equivalent. 1 year of retail experience is preferred. Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred. Maintain a strong customer focus. Demonstrate exceptional interpersonal skills. Possess strong communication skills. Show knowledge of current fashion trends. Be energetic, outgoing, and assertive. Take initiative and show confidence. Master adaptability and flexibility. Balance multiple tasks while being detail‑oriented. Engage in applied learning and proactive thinking. Exhibit a strong work ethic. What You’ll Get As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who’ll Celebrate you for Being YOU ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER. #J-18808-Ljbffr Dormont Manufacturing Co