Pre-Sales AI Consultant

Industry leader? Well, how about an industry creator? At WalkMe, now an SAP company, we’re not just the leader in digital adoption—we started the digital adoption revolution, enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and manage future change. With over 1,600 clients, including 55 Fortune 100 and 6 Fortune 10 companies, we transform how enterprises interact with technology. WalkMe AI represents the next evolution of our platform, bringing AI‑powered experiences to employees at scale and enabling organizations to operationalize AI across their digital tech stack. As a Pre‑Sales AI Consultant, you will work closely with sales and pre‑sales teams across the Americas to support customers in evaluating, adopting, and scaling WalkMe AI. You will help align customer AI strategies, architectures, and business objectives with WalkMe’s AI capabilities, acting as a trusted technical advisor throughout the sales cycle. What You’ll Own Partner with WalkMe Account Executives and Presales teams across the Americas, taking a consultative role in customer evaluations of WalkMe AI. Lead AI‑focused discovery sessions, answer technical and architectural questions, and guide customers through solution design considerations. Build, customize, and deliver product demonstrations that clearly communicate the value of WalkMe AI. Manage technical proofs of concept, both remotely and onsite, including coordination with internal Engineering and Support teams when needed. Develop strong technical relationships with customer stakeholders, positioning yourself as a trusted AI advisor. Support escalations and complex technical discussions, ensuring timely resolution and clear communication. Participate in regional field activities such as customer events, executive briefings, and internal enablement sessions. Act as a conduit between customers and internal teams by sharing structured feedback on product gaps, market trends, and customer needs. What You Need to Succeed Strong experience working with generative and contextual AI, including exposure to LLMs, AI architectures, deployment models, prompt development, and enterprise security considerations. A minimum of 7–8 years of experience in SaaS, working with enterprise customers in a pre‑sales, sales engineering, consulting, or solution architecture capacity. An AI‑first approach to work, using AI tools thoughtfully to increase speed, quality, and effectiveness while applying judgment and ownership to outputs. Ability to examine, interpret, and clearly articulate complex technical concepts to audiences with varying levels of technical depth, from engineers to executive stakeholders. Experience designing and delivering compelling demonstrations and technical walkthroughs for both technical and non‑technical audiences. A strong understanding of enterprise technology environments and the business context in which AI solutions are evaluated and deployed. Ability to synthesize customer feedback and communicate insights clearly to Product Management and Engineering teams. Compensation and Benefits OTE between $220,000 and $300,000, including salary and variables; actual base pay depends on location, experience, and market factors. Competitive total rewards package with bonus eligibility, health coverage options, generous annual leave, 401(k) with company match, and wellness programs. Hybrid work arrangement that balances remote work with onsite collaboration. Professional development opportunities and inclusive culture initiatives. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. WalkMe does not discriminate. If you require a reasonable accommodation to complete a job application, please contact your Talent Acquisition partner immediately. #J-18808-Ljbffr WalkMe