Patient Access Specialist

To support patient access to care management services, the remote contracted Patient Access & Eligibility Specialist will verify insurance coverage, confirm program eligibility, and assist patients through administrative intake processes while ensuring accurate documentation within electronic medical record systems. Key responsibilities Answer incoming patient calls, providing professional assistance and managing voicemail communications Verify patient insurance coverage and eligibility for care management programs, documenting results accurately Prepare eligible patient lists for the Enrollment team and support administrative workflows related to patient enrollment Required qualifications 1-3 years of experience in healthcare administration, patient access, or insurance verification Experience verifying health insurance eligibility and benefits Familiarity with Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) preferred Experience working with electronic medical record (EMR) systems Strong technical proficiency and ability to learn new healthcare platforms quickly