Manager, Program Management Office

Join Our Team and Make a Difference in Higher Education!

At the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose. By joining our team, you'll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents, the University of Colorado's system administration includes 19 units that provide essential services to CU's campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the centralized office for the University system. Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities.

We believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you're passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey.

Learn more about CU System Administration.

Program Management Office (PMO) Manager

The CU System Office of Advancement follows a "flexibility first" approach to work, which guides how we manage and utilize in-person time. This hybrid position primarily operates remotely, with occasional in-office requirements as directed by your supervisor and up to four callback weeks per year, during which all team members are expected to be onsite. Two of these callback weeks are required and typically occur in the spring and fall. Any additional callback weeks or in-office time will be determined by your supervisor. During callback weeks, this role is expected to work onsite at the CU System Office located at 1800 Grant Street, Denver, Colorado.

Duties and Responsibilities:

Delivery & Methodology Leadership

• Owns end-to-end delivery across the PMO's slate of projects, ensuring work advances proactively and predictably rather than reactively.
• Advances the team's agile ways of working - assessing, selecting, and evolving methodology (Scrum, Kanban, flow-based delivery) to fit the work rather than applying a fixed model.
• Sets and upholds delivery-rigor standards: current and accurate work status, near-term work visible, and blockers surfaced early and owned.
• Facilitates agile practices (backlog refinement, planning, standups, retrospectives) and coaches the team to run them well.
• Defines the metrics that make delivery health visible (flow, work aging, progress toward release) and uses them to drive improvement.

Business Analysis

• Leads business analysis as a core discipline of the PMO: requirements eliciting requirements, analyzing processes, and framing business needs clearly for technical teams that own solution design.
• Builds and grows BA capacity, including cross-training to expand analysis capability across the team.
• Ensures shared understanding of business needs throughout delivery, refining requirements as the work evolves.

Product Ownership & Systems Governance

• Serves as product owner for the team's work-management platform (Monday.com) — owning its configuration, standards, and governance.
• Establishes consistent conventions for fields, statuses, workflows, and workspace structure, replacing ad hoc, siloed usage with a governed, transparent system.
• Responds to and resolves system and integration issues affecting delivery, partnering with development teams as needed.

People Leadership & Coaching

• Supervises and develops a team of project management and business analysis staff, setting direction, goals, and work plans.
• Coaches team members toward proactive ownership, building the judgment to move work forward and raise issues without prompting.
• Mentors across disciplines, developing both project-management and business-analysis skill sets.
• Observes team dynamics, removes obstacles, and fosters effective collaboration.

Collaboration & Connective Tissue

• Serves as the technical-delivery partner to Service Delivery, Training & Outreach — bridging the build side of solutions to governance, training, and adoption.
• Coordinates across development teams, stakeholders, and the campuses and Foundation to deliver complete solutions, not technology in isolation.
• Acts as liaison between Advancement leadership and delivery teams; represents the PMO's work in governance and prioritization decisions.
• Partners with budget and finance on the financial elements of projects; drafts scopes of work, quotes, RFPs, and change requests for vendors; and manages vendor relationships and budgets on outsourced resources.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications:

• Bachelor's degree from an accredited institution, or equivalent professional experience on a year-for-year basis.
• Five years leading technical project or program delivery, including: large-scale initiatives spanning multiple departments or working groups; facilitating planning and execution across executive leadership, managers, and delivery teams; delivery in an agile environment (Scrum/Kanban) on enterprise application work.
• One (1) year in a supervisory role — managing, developing, and reviewing staff.

Preferred Qualifications:

• Seven (7) years of directly related delivery-leadership experience.
• Agile certification (e.g., CSM, PMI-ACP, SAFe, Kanban) and/or business analysis certification (e.g., IIBA/CBAP).
• Experience coaching teams on delivery and analysis fundamentals.
• Experience in the Salesforce ecosystem.
• Prior experience in higher education, non-profit, or government IT.

Knowledge, Skills, and Abilities:

• Strong command of agile delivery methodologies (Scrum, Kanban, flow) and the judgment to adapt them to context.
• Experience leading business analysis and requirements practice, or strong working fluency in it.
• Skill in operating a work-management platform as a product — configuring, governing, and reporting from a central tool (e.g., Monday.com).
• Ability to make work transparent through clear, accurate metrics and status, and to use them to drive progress.
• Strong communication, facilitation, and relationship-building skills across technical and non-technical audiences.
• Sound decision-making and problem-solving under changing priorities and concurrent demands.
• Understanding of complex, matrixed budget structures and vendor management.
• Knowledge of advancement/development operations a plus.

Supplemental Information

How to Apply:

For full consideration, please attach the following as separate documents to your application:

1. A cover letter identifying the job specific minimum qualifications you possess and interest in the position.
2. A resume including all relevant experience to be accurately assessed against the qualifications listed in the posting.

Benefits:

With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

• No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
• Disability, Life, Vision Insurance options.
• Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
• Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
• Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
• 6 weeks of parental leave to adjust to the joys of parenthood.
• A tuition benefit program for you and/or your dependents.
• Free RTD EcoPass and free onsite parking at our 1800 Grant Street Office.
• Many additional perks & programs with the CU Advantage.