Program Supervisor - Residential

Job Description

Job Description

Residential Program Supervisor Lucas & Wood County, OH | Full-Time | In-Person Make a Meaningful Impact Every Day

Join The Epilepsy Center of Northwest Ohio, where we empower individuals with intellectual and developmental disabilities through compassionate, high-quality residential services. If you're a natural leader who thrives in supportive, mission-driven environments and wants to make a real difference, this role is for you.

As a Residential Program Supervisor, you’ll oversee daily operations of residential living locations and lead teams of Direct Support Professionals (DSPs). You’ll ensure high-quality, person-centered care while supporting staff, coordinating services, and maintaining safe, enriching home environments for the individuals we serve.

• Oversee daily operations of assigned residential sites
• Provide leadership, coaching, and training to DSPs
• Ensure staff are trained on ISP/IP plans, policies, and procedures
• Monitor documentation including MARs, Brittco entries, and required reports
• Conduct weekly site visits and monthly QA reviews
• Provide direct care support as needed
• Assist with team meetings, assessments, and care coordination
• Manage scheduling, call-offs, shift coverage, and PTO approvals
• Ensure completion of emergency drills and safety compliance
• Oversee household budgets, groceries, and maintenance needs
• Communicate with supervisors, nursing staff, and administrative teams
• Participate in hiring, onboarding, and staff development
• Ensure individuals are safe and free from abuse, neglect, and exploitation
• Participate in on-call rotation and provide backup support

• High school diploma or GED
• 0–3 years of experience in developmental disabilities, caregiving, or human services
• Must be 18 years or older
• Valid driver’s license, reliable transportation, and clean driving record (fewer than 6 points)

• Ability to pass BCI/FBI background checks and required screenings

• Associate degree in Social Work, Human Services, Healthcare, or related field
• Supervisory or leadership experience
• Strong communication, organization, and leadership skills

• Leadership & Coaching
• Time Management & Decision Making
• Communication & Relationship Building
• Organization & Critical Thinking
• Person-Centered Mindset
• Reliability & Professionalism

• Paid time off, training, and orientation
• Health insurance (cost-share medical; employer-paid dental & vision)
• 401(k) with employer matching
• Student loan repayment assistance
• Attendance and referral bonuses (up to $500 per referral)
• Local Employee Resource Network (Employee Assistance Program)
• Flexible spending & dependent care accounts
• Life & disability insurance
• Opportunities for career growth and advancement

• Full-time leadership role with flexible scheduling
• On-call weekend rotation
• Additional hours as needed for program support
• Direct care coverage as needed (1st, 2nd, 3rd shifts; weekends)

Primarily field-based with regular site visits. Must be comfortable providing direct care when needed and supporting multiple residential locations.

The Epilepsy Center of Northwest Ohio is a non-profit organization dedicated to improving the lives of individuals and families affected by epilepsy and developmental disabilities. We are an Equal Opportunity Employer focused on inclusion, empowerment, and understanding.

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