Receiving Associate - Nautilus 220

Job Description

Job Description

Nautilus 220 is a luxury waterfront condominium community located in Lake Park, Florida, offering elevated residential living with resort-style amenities, marina access, and a hospitality-driven resident experience. Managed by Black Briar Management, the property combines upscale service standards with modern operational excellence.

Black Briar Management (BBM) is a rapidly scaling hospitality-focused property management company whose portfolio spans traditional condominiums, condo-hotels, multifamily communities, commercial real estate, and mixed-use assets across South Florida.

At Nautilus 220, the Receiving Associate manages deliveries and package operations with organization, efficiency, and resident-focused service.

POSITION OVERVIEW

The Receiving Associate is responsible for overseeing the daily receipt, organization, documentation, storage, and distribution of packages, deliveries, materials, and operational shipments throughout Nautilus 220. This role supports both resident services and property operations by ensuring all incoming and outgoing items are handled accurately, securely, and efficiently.

The Receiving Associate serves as a critical operational support role requiring strong organizational skills, attention to detail, professionalism, and the ability to manage high package volumes in a luxury residential environment. This position works closely with concierge, front desk, vendors, residents, and operational teams to maintain seamless receiving processes and exceptional service standards.

The ideal candidate is highly organized, reliable, service-oriented, and capable of maintaining operational accuracy and professionalism in a fast-paced environment.

CORE RESPONSIBILITIES

• Package & Delivery Management: Receive, inspect, log, organize, and distribute resident packages, deliveries, operational shipments, furniture, and materials accurately and efficiently while maintaining secure handling procedures at all times.

• Resident Package Coordination: Notify residents promptly regarding incoming deliveries, oversized packages, special handling items, and delivery status updates while providing professional and hospitality-driven service during all resident interactions.

• Receiving Operations Oversight: Maintain organized receiving areas, package storage rooms, inventory spaces, loading areas, and operational storage locations to ensure cleanliness, efficiency, security, and operational readiness.

• Vendor & Delivery Coordination: Coordinate with shipping carriers, vendors, contractors, movers, and service providers regarding delivery schedules, loading dock procedures, access coordination, and operational logistics.

• Inventory & Operational Supply Support: Assist with receiving and tracking operational supplies, maintenance materials, office inventory, amenity products, and property-related shipments while maintaining accurate records and organized storage systems.

• Documentation & Recordkeeping: Maintain accurate logs, package tracking systems, delivery documentation, inventory records, and operational reports while ensuring all information remains organized, current, and accessible.

• Loading Dock & Back-of-House Operations: Monitor loading dock activity, delivery traffic, and receiving procedures to ensure operational flow, safety compliance, organization, and minimal disruption to residents and property operations.

• Furniture & Large Delivery Assistance: Assist with coordinating oversized deliveries, furniture installations, move-ins, and operational shipments while communicating effectively with residents, vendors, and onsite teams regarding scheduling and handling procedures.

• Cross-Department Operational Support: Partner closely with concierge, front desk, maintenance, housekeeping, valet, and operations teams to support daily logistics, resident requests, and operational coordination throughout the property.

• Safety & Compliance: Follow all property procedures, package handling standards, safety guidelines, and operational protocols while maintaining secure and organized receiving operations.

• Problem Resolution & Service Support: Respond professionally to package concerns, missing deliveries, vendor issues, and operational challenges while escalating concerns appropriately and maintaining strong follow-through.

WHAT YOU BRING

• 1–2 years of experience in receiving, logistics, shipping/receiving operations, warehouse coordination, hospitality operations, or luxury residential support services preferred

• Strong organizational and multitasking abilities with exceptional attention to detail

• Ability to manage high package volumes efficiently and accurately

• Professional communication and interpersonal skills with polished presentation

• Strong time management and operational follow-through skills

• Ability to work independently while maintaining accountability and organization

• Experience with package tracking systems, inventory systems, or operational software preferred

• Ability to maintain professionalism and discretion in resident-facing environments

• Strong problem-solving skills with a proactive and service-oriented mindset

• Flexible schedule availability including weekends and holidays as operationally required

• Bilingual English/Spanish preferred given the resident community and operational environment

PHYSICAL REQUIREMENTS

• Ability to stand, walk, bend, and move throughout receiving, loading dock, storage, and property areas for extended periods during the shift

• Ability to lift, carry, push, and pull up to 50 pounds including packages, deliveries, operational supplies, and equipment

• Ability to safely operate carts, dollies, and material handling equipment while working in active loading and storage environments

WHO YOU ARE

• Highly organized and detail-oriented — you keep systems running smoothly and efficiently

• Reliable, accountable, and consistent in your daily responsibilities

• Service-minded and professional in all resident and vendor interactions

• Calm and efficient in fast-paced operational environments

• Proactive and solutions-oriented when handling logistical challenges

• Team-oriented and collaborative across operational departments

• Committed to maintaining secure, clean, and organized work environments

• Motivated to contribute to a luxury hospitality-driven residential community

WHAT MAKES US DIFFERENT

• Competitive benefits package provided. Details shared during the hiring process.

• Luxury waterfront working environment

• Opportunity to work within a premier hospitality-driven residential community

• Professional growth and development opportunities

• Onsite parking

• Rewards & Recognition programs

• Collaborative and elevated service culture

Black Briar Management is an equal opportunity employer committed to a diverse, inclusive, and high-performing workplace.