Bilingual Sales Associate - Humble/Conroe/Spring

Bilingual Sales Associate - Humble/Conroe/Spring

Job Category: Sales Associates

Full-Time

Rate: $11 USD per hour

Location: SPRING, TX 77373, USA

Description

COMPANY INFORMATION & OUR PURPOSE:

DolFinTech comes from the Merger of two great companies in the industry, Barri Financial Group and DolEx Financial Services. We operate in most of the USA. One of our primary objectives is to become the preferred option for our clients to carry out all their financial services. We want to make life easier for customers in this country and serve them with the warmth that characterizes the Hispanic culture. We want our clients to find in us the place where they can carry out all their transactions conveniently, in Spanish or English. We respect all individuals regardless of ethnicity, nationality, age, gender, educational level, etc.

Our purpose is to provide superior quality non-banking financial services to the population in the United States. As a result, our customers have rewarded us with their loyalty, enabling our employees, shareholders, and the communities where we live and work to move forward. We have an extensive product line to include Check Cashing, Money Transfers, Bill Payments, Currency Exchange, Phone Cards, Pre-Paid Visa Debit Cards, International Mobile Recharge, Lottery Tickets, Loans, and Money Orders as well as exploring several other venues. Our stores or locations may offer some or all of these services, depending on the needs of each location.

OUR VALUES: Excellence, Integrity, & Growth.

SALES ASSOCIATES:

SUMMARY: The Sales Associate will serve as a key representative of the organization to our external clients. This role will focus on delivering outstanding customer service through daily interactions with clients while creating value for the organization and for our clients. This person will proactively enhance the company acceptance and branding in the market while applying best practices and processes during the transactions and services provided.

KEY REQUIREMENTS: Minimum experience and requirements:

• High School Diploma or GED.
• Must speak Spanish fluently and at least basic English communication.
• Ability using computer's keyboard (letters and numbers) and computer mouse.
• Detail oriented especially when reading, writing, and counting numbers and currency.

KEY COMPETENCIES: You will be responsible for driving the results and development of the organization. To be successful in this role, you must have at least the following key competencies:

• Sets consistent example of integrity, honesty, and transparency.
• Strong verbal & written communication skills for constant interaction with customers in person or by phone.
• Passion to provide outstanding customer service.
• Ability to analyze customer needs, advises about rates, & make recommendations.
• Ability to gather key information to find solutions for our customers.
• Maintains confidentiality of customer information.
• Ability to manage large amounts of cash transactions.
• Team player, collaborator, and service oriented.
• Shows accountability and care to avoid errors and to manage the company and customers assets always.
• Maintains a clean and organized work environment.
• Maintains and applies current procedural knowledge for compliance guideline standards.
• Other tasks as assigned by management.

Several schedules available between 8am and 8:30 pm from Monday to Sunday.

INFORMACIN DE LA EMPRESA Y NUESTRO PROPSITO:

DolFinTech surge de la Fusin de dos grandes empresas, Barri Financial Group y DolEx Financial Services. Operamos en la mayor parte de los EE. UU. Con cientos de ubicaciones, y creciendo da a da, la empresa y sus empleados siempre estn buscando oportunidades para hacer la vida ms fcil a los clientes en este pas y atenderlos con la calidez que caracteriza a la cultura hispana. Uno de nuestros principales objetivos es convertirnos en la opcin preferida de nuestros clientes para realizar todos sus servicios financieros. Queremos que nuestros clientes encuentren en nosotros el lugar donde realizar todas sus transacciones cmodamente, en espaol o ingls, junto con el excelente nivel de servicio que nos caracteriza.

Nuestro propsito es brindar servicios financieros no bancarios de calidad superior a la poblacin hispana en los Estados Unidos. Como resultado, nuestros clientes nos han recompensado con su lealtad, permitiendo que nuestros empleados, accionistas y las comunidades donde vivimos podamos seguir avanzando. Contamos con una extensa lnea de productos que incluye cambio de cheques, transferencias de dinero, pagos de facturas, cambio de divisas, tarjetas telefnicas, tarjetas de dbito Visa prepagas, recarga mvil internacional, billetes de lotera y giros postales, adems de explorar varios otros productos.

Asociado de Venta

RESUMEN:

El Asociado de Ventas actuar como un representante clave de la organizacin ante nuestros clientes externos. Este rol se centrar en brindar un excelente servicio a travs de interacciones diarias con los clientes y al mismo tiempo crear valor para la organizacin y para nuestros clientes. Esta persona mejorar proactivamente la aceptacin y la marca de la empresa en el mercado mientras aplica las mejores prcticas y procesos durante las transacciones y servicios prestados.

REQUISITOS MINIMOS:

• Diploma de escuela secundaria o GED.
• Debe hablar espaol con fluidez y la comunicacin bsica en ingls.
• Habilidad para utilizar el teclado de computadora (letras y nmeros) y el mouse de computadora.
• Orientado a los detalles, especialmente al leer, escribir y contar nmeros y monedas.
• Fuertes habilidades de comunicacin verbal y escrita para una interaccin constante con los clientes en persona o por telfono.
• Pasin por brindar un excelente servicio al cliente.
• Capacidad para analizar las necesidades del cliente, asesorar sobre tarifas y hacer recomendaciones.
• Capacidad de recopilar informacin clave para encontrar soluciones para nuestros clientes.
• Mantiene la confidencialidad de la informacin del cliente.
• Capacidad para gestionar grandes cantidades de transacciones en efectivo.
• Trabajador de equipo, colaborador y orientado al servicio.
• Mantiene un ambiente de trabajo limpio y organizado.
• Mantiene y aplica conocimientos procesales actualizados para el cumplimiento de las normas de las directrices.
• Otras tareas que le asigne la direccin.

Diferentes horarios de 8:30 am - 8:30pm de Lunes a Domingo

Qualifications

Skills

Required

Spanish

Advanced

Education

Required

High School or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.