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Constituent Service and Policy Aide (Administrative Aide)

$55k - $65k
Full-time

Virginia Department of Social Services' Division of Child Support Enforcement

: Salary $55,000.00 - $65,000.00 Annually Location ALEXANDRIA (KL16), VA Job Type FT Salary W BN Job Number 23-03614 Department Board of Supervisors Opening Date 12/23/2025 Closing Date 1/19/2024 11:59 PM Eastern Pay Grade X01 Posting Type Open to General Public Job Announcement

Works within the office of Fairfax County Franconia District Supervisor Rodney Lusk. This position is responsible for a portfolio that primarily assists constituents with casework including code compliance, permit applications, utilities, health and human services, and more. Responsibilities of this position include consistent and timely correspondence with constituents and serving as their liaison to county divisions, staffing Supervisor Lusk at stakeholder meetings, and drafting policy memos, letters, and constituent mail. The successful candidate will be able to work well independently as well as support the office team as needed. Must be highly dependable, organized, and possess strong oral and written communication skills and the ability to work quickly under pressure.

Employment Standards

MINIMUM QUALIFICATIONS: Bachelor's degree required NECESSARY SPECIAL REQUIREMENTS:

  • The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.
  • Ability to work outside of normal business hours, if needed.
PREFERRED QUALIFICATIONS:
  • Excellent written and verbal communication, as well as organizational and research skills
  • Confidence in dealing with members of the public and ability to interact proactively with constituents
  • Ability to multitask and meet deadlines
  • Bilingual applicants are encouraged to apply.
  • Prior experience working in or with Fairfax County is a plus. The applicant should have familiarity with Fairfax County's governmental structure and policy priorities.
  • Microsoft Office Suite or equivalent workplace software
PHYSICAL REQUIREMENTS: This position will require use of a vehicle to attend events outside of the office; may require lifting up to 10 pounds. The position is primarily sedentary. All duties performed with or without reasonable accommodations. TO APPLY: Please send your resume and cover letter outlining your education, experience, and availability to View email address on us.fitly.work and include "Constituent Service and Policy Aide" in the subject line. The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply for this opportunity. Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact View phone number on us.fitly.work for assistance. TTY View phone number on us.fitly.work. View email address on us.fitly.work EEO/AA/TTY. #LI-JD1

Vacancy posted 9 days ago
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