Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Paid time off
• Signing bonus
• Health insurance
• Opportunity for advancement
• Training & development
• Bonus based on performance
• Competitive salary
• Dental insurance

Mike Fahnestock’s State Farm Agency is seeking motivated, customer-focused professionals with a background in sales, service, or insurance to join our growing team. If you’re driven to help people, build relationships, and achieve success, this is the career opportunity for you.

What We Offer

• Competitive compensation: $60,000–$80,000 per year
• Sign-On Bonus for licensed applicants
• Licensing Reimbursement if you need to get licensed
• Simple IRA with company match
• Health, Dental, and Life Insurance
• Base salary plus commission/bonus opportunities
• Paid time off (vacation, personal, and sick days)
• Agent Aspirant Program for those interested in agency ownership

Schedule
Monday – Friday | 8:00 AM – 5:00 PM | In-office | Wood River, IL

What You’ll Do

• Deliver exceptional customer service while meeting/exceeding team sales goals
• Build strong relationships with customers by understanding their needs and offering personalized insurance solutions
• Use a needs-based review process to educate customers on insurance options
• Proactively follow up with customers to ensure satisfaction and retention
• Maintain a high level of integrity, professionalism, and accountability every day

What We’re Looking For

• Property & Casualty License (or ability to obtain)
• Life & Health License (or ability to obtain)
• Previous sales or customer service experience preferred
• Proven track record of meeting sales goals is a plus
• Excellent communication skills (written, verbal, and listening)
• Self-motivated, driven, and committed to success