Assistant Store Manager

Assistant Store Manager

Sephora

SoHo, New York City

Base pay starts at $29.60/hr.

At Sephora, we're obsessed with teaching and inspiring our clients to play in our world of beauty. We've earned our reputation as a leader in a global industry with our expertise, innovation, and entrepreneurial spirit. But our true secret to success is a dedication to unlocking our client's beauty potential and inspiring fearlessness, whatever it means to her. We draw on our core valuesInnovation, Respect, Teamwork, Initiative, Expertise, Passion, Balanceto provide meaningful careers to more than 11,000 employees in North America and 30,000 worldwide. Whether you're passionate about product, people, numbers, words, code, or strategy, we have a place for you.

Job Description

As an Assistant Store Manager, you're a key team member who inspires and leads by example. Every day will bring new and exciting challenges so get ready to think creatively, work strategically, and continuously explore to lead your store to success. Your responsibilities include:

• Creating Amazing Customer Experiences Through strong client focus and collaboration you ensure the team is energized and motivated to create a memorable experience for our customers. Provide support to team members and customers in challenging situations and use Sephora's tools and data to measure KPIs and propose action plans to elevate customer experience
• Supporting Store Success You will drive results by monitoring and analyzing data, leading people, and making good and timely decisions to take the organization forward. Operating with energy and passion for the collective good, you will help make a beautiful first impression through ensuring the store is kept sparkling, services are exceptional, and all feel safe and welcome
• Managing Day to Day Store Operations You will assist the store manager in driving operational initiatives and ensuring profitability and efficiency of your store. You will cultivate creativity & disruption to ensure the store represents our brand and culture, using our policies, values, and best practices as your guide
• Enhancing our culture by engaging & inspiring through our Sephora values Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative. You will help others grow by understanding their strengths and provide coaching and development

Qualifications

• Passion about excellent client service and experiential retail
• Previous retail management experience at an equivalent sales volume store
• Excellent organizational, analytical, and management skills
• Experience as a hands-on leader who loves being on the sales floor to motivate, coach, and help teams succeed
• A knack for attracting, identifying, and inspiring employees
• Strong emotional intelligence, resilience, communication skills, and the ability to influence team members
• Flexible availability to work
• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation
• Adherence to Sephora's dress code and policies in the Sephora Employee Handbook

NOTE - Tax withholding is calculated using Federal and New York State 2022 income tax guidelines. For simplification, we've assumed "single" marital status and no additional income. This does not represent any legal authority and is just an estimate used for approximation purposes.