Dental Front Office Administrator

Front Office Dental Administrator

Jeff Allen, Jr. DDS, Inc and Oral Health & Smile Design. is a General and Cosmetic Dentistry practice in Houston, Texas. We are committed to providing the highest level of service and care to our patients. Dr. Jeff Allen is highly respected in the community.

We are seeking a Front Office Dental Administrator to join our team. The ideal candidate will be responsible for answering incoming phone calls, managing patient recall and follow-up communications, verifying insurance information, confirming patient appointments, and providing reminders. Additionally, the role includes assisting with patient check-in and check-out procedures and efficiently scheduling appointments to optimize the office calendar. Strong organizational skills and excellent customer service are essential for this position.

Requirements:

• High school diploma or equivalent required; additional education or certification in office administration or related field is a plus.
• 1+ years experience working in a Dental Office.
• Experience with Dentrix.
• Proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting.
• Strong communication and interpersonal skills.
• Exceptional organizational abilities and attention to detail.
• Proficient in using dental software and standard office software (e.g., MS Office).
• Ability to handle multiple tasks simultaneously and adapt to a fast-paced environment.
• Knowledge of dental terminology, procedures, and insurance protocols is beneficial.

Job Responsibilities:

• Answer incoming phone calls and address patient inquiries.
• Manage patient recall and follow-up communications.
• Verify insurance information and benefits for patients.
• Confirm patient appointments and provide reminders.
• Assist with patient check-in and check-out procedures.
• Schedule appointments efficiently to optimize the office calendar.

Estimated start date: As soon as possible Work Hours: Monday- Thursday 7-4:30 and Every other Friday 7:00am-12pm

Optimize Practice Services