Complaint Investigations Tech
Abbott
Title: Complaint Investigations Tech Location: Alameda, CA Duration: 7 Months
Shifts: 5AM TO 1:30PM 100% Onsite Summary: The Technician will be responsible for: Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors. The Technician will document complaint investigations in the Complaint Handling System. The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation. Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.
Shifts: 5AM TO 1:30PM 100% Onsite Summary: The Technician will be responsible for: Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors. The Technician will document complaint investigations in the Complaint Handling System. The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation. Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.
- Must Have ~ proficient computer skills to navigate Internet programs used, basic Microsoft Office skills and be able to read, write and comprehend English.
- Experience in Medical Device / Biotech Industry with a Technical Background is preferred.
- Knowledge of Electronic Troubleshooting is preferred.
- Ability to work in a team setting is a plus.
- Ability to follow written work instructions of SOP's is required.
- Good documentation skills are a must.
- Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.
- Ability to focus while performing repetitive and routine investigations is a must.
- Great fit for workers with Inspection and Quality experience.
- Minimum education required is H.S. Diploma or equivalent (such as GED) with Technical experience.
- An Associates (Two year) degree in Electrical Engineering or other Science may be considered.
- Recent college graduates with a Bachelor's degree are an ideal fit for this entry level position.
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account (for High-Deductible Health Plans)
- Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
- Supplemental Life Insurance
- Short Term Disability (coverage varies by state)
- Long Term Disability
- Critical Illness, Hospital coverage, Accident Insurance
- MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
- 401(k)
- Published on 31 Aug 2026, 3:46 PM
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Complaint Investigations Tech in Alameda, CA vacancy
$27 per hour
...Actalent is hiring for a Complaint Investigations Technician in the Alameda area! ? Job Description This is a 6-month, onsite, second-shift position in Alameda, CA, with the possibility of extension. As an entry-level Lab Technician in the Complaint Investigations...ComplaintsContract workTemporary workWork at officeAfternoon shiftActalent
Alameda, CA4 days ago- ...Job Description Job Description Title: Lab Technician/ Complaint Investigations Tech Location: Alameda, CA- 94502 Duration: 6 Months with possible extension Shift: 1:30 PM to 10:00 PM Description: Entry Level Lab Technician in the Complaint...ComplaintsWork at officeShift work
Lancesoft INC
Alameda, CA9 days ago - Abbott in Alameda, CA seeks a Senior Specialist Quality Assurance to lead cross-functional complaint investigations, monitor KPIs, and drive continuous improvement. You will coach team members, ensure audit readiness, support inspections, and analyze data to enhance product...Complaints
- Abbott Laboratories in Alameda, California, seeks a Senior Specialist Quality Assurance to lead cross-functional teams in complaint investigations, ensuring timely and compliant delivery. The role emphasizes KPI-driven performance, process improvements, and audit readiness...Complaints
$175k - $255k
...support HR compliance, employee escalations, privileged internal investigations, and compliance audits• In coordination with HR, assist with... ...and resolve employment litigation, including EEOC/DFEH complaints, prelitigation demands, and partnering with the Information Security...ComplaintsTemporary workWork at officeLocal area$114k - $228k
...to cross function departments (e.g. Research and Development, Operations and etc.) with respect to investigations and/or results of investigations related to complaints. The lead is responsible for providing recommendations on product improvements as well as serve as the...ComplaintsWork experience placementWorldwide$81.5k - $141.3k
...for the division's products.What You’ll Work OnReview medical complaints and potentially reportable events, gather required additional... ...customer service, Complaint evaluation group and complaint investigation team to gather necessary information for vigilance reports.Provide...ComplaintsLocal area$90k - $180k
...female executives, and scientists.The Opportunity In this role, you will lead cross-functional teams in the execution of complaint investigations, ensuring activities are completed in a timely, compliant, and cost-effective manner. You will monitor team performance through...ComplaintsWorldwideShift work$114k - $228k
...Product Quality Engineering, you will be responsible for the group initiating and owning investigations associated with trends and emerging issues associated with product complaints, captured in the CAPA system. The group also establishes processes and programs to...ComplaintsWork experience placementWorldwideShift work- Mental Health Association of Alameda County is seeking a Monitoring Investigations Specialist to join the Patients' Rights Advocacy Program. You will follow up on complaints of mistreatment, visit facilities across Alameda County, and document findings to safeguard patients...ComplaintsFull time
- ...condition as outlined within our established policies. • Review complaints and grievances form families and notify the Director of... ...established policies and procedures. • Assist the Charge Nurse on investigation of alleged abuse or unusual occurrence as outlined within our...Complaints
Alameda Healthcare & Wellness Center
Alameda, CA5 days ago $22 - $24 per hour
...troubleshooting thermostats, replacing batteries, reviewing the Building Management System for alarms and faults, and responding to comfort complaints Perform plumbing maintenance including repairing leaks and faucets, maintaining flush valves and sensors, replacing batteries...ComplaintsPermanent employmentTemporary workFlexible hoursShift workManpower
Oakland, CA1 day ago$56 - $80 per hour
...publication-quality results for competitive marketing and general publication and release, and dig into root cause investigations behind product complaints. This is a three-month engagement reporting to the technical lead of our Flow Cytometry function. See what Cell...ComplaintsHourly payContract workFixed term contractLocal areaShift work$90k - $180k
...business operations. The individual will be responsible for complaint assessments, regulatory reporting decisions, and the preparation... ...Establish regulatory reportability decisions using event investigation and regulatory decision models. Lead supplier quality assurance...ComplaintsWorldwideShift workAbbott
Alameda, CA5 days ago$105k - $152k
...release, as well as examining root cause issues related to product complaints. To be successful in this role, you'll need extensive... ...comparisons, and conferences, e.g. presentations and posters as needed Investigate product complaint issues and perform root cause analysis...ComplaintsFull timeContract workLocal areaShift workWeekend work$139.4k - $205k
...performance metrics for mechanical, electrical, and software sub-stacks while leading formal FMEA and FTA sessions.Spearhead forensic investigations into hardware failures via the FRACAS framework, driving design iterations to eliminate potential field issues during the...Hourly payWork at officeLocal areaRemote workFlexible hours$156k - $197k
...quality interface to our customers — managing qualification, complaint resolution, and ongoing performance — and is accountable for... ..., control plans, and the QMS.Lead customer complaint and RMA investigations. Coordinate 8D problem solving including containment, root cause...ComplaintsWork at office$56 - $80 per hour
...publication-quality results for competitive marketing and general publication and release, and dig into root cause investigations behind product complaints. This is a three-month engagement reporting to the technical lead of our Flow Cytometry function. Location : 100%...ComplaintsHourly payContract workFor contractorsFixed term contractFor subcontractorWork at officeLocal areaShift work$22 - $24 per hour
...troubleshooting thermostats, replacing batteries, reviewing the Building Management System for alarms and faults, and responding to comfort complaints Perform plumbing maintenance including repairing leaks and faucets, maintaining flush valves and sensors, replacing batteries...ComplaintsPermanent employmentFull timeTemporary workFlexible hoursShift workManpower
Oakland, CA1 day ago$65k - $75k
.... Strictly adheres to all policies and SOPs regarding the interaction with HCP (Health Care Professionals), product handling and complaints, expense reporting, sales activities and training. This is not an exhaustive list of duties or functions and might not necessarily...ComplaintsRemote workFlexible hoursAfternoon shift- ...repairs an ensuring their regular maintenance Recording customer complaints and make action plan to fix it Creating dispatch documents... ...up and delivery services for all local machine shops, high tech companies, R&D industries, IT and Computing businesses, Hospitals...ComplaintsFull timeTemporary workLocal area
Fast Delivery Logistics LLC
Hayward, CA9 days ago $159.65k
...remotely from Berkeley, CA. Compensation: $159,650 Who You Are: Ai2 is seeking talented and motivated Postdoctoral Young Investigator to join the FlexOlmo team , working on a series of large language models designed for flexible data use , with a focus on...Contract workTemporary workWork at officeRemote workWorldwideRelocationVisa sponsorshipFree visaFlexible hoursWeekend workThe Allen Institute for Artificial Intelligence
Berkeley, CA5 days ago$121.9k - $344.4k
UCSF School of Medicine and UCSF Benioff Children's Hospitals Department of Pediatrics, Investigators in Pediatric Research Clinical X or In Residence Faculty SeriesThe Department of Pediatrics at the University of California, San Francisco (UCSF) is recruiting faculty...Traineeship- ...Manufacturing to build the next portfolio of flow cytometry products, generate publication-quality results, and investigate root causes of product complaints. The role requires expertise in multiparameter flow cytometry, data analysis with FlowJo, and experience with QC...ComplaintsContract workFixed term contract
- ...Attorney III who provides legal services to the various divisions and bureaus in reviewing files and complaints related to all lines of insurance submitted by the Investigations Bureau, the Market Conduct Bureau, the Claims Services Bureau, Licensing, and other units of the...ComplaintsWork at officeRemote work
California State Jobs
Oakland, CA3 days ago - ...and line of business clients to ensure solution is completed and problem has been addressed. Conducts internal investigations in response to complaints - working directly with leaders and employees through interviews and information gathering - in support of workplace...Complaints
$26 - $36 per hour
..., and the surrounding communities since 1969. "The vets, vet techs, and staff at Campus Veterinary Clinic have been so kind, thoughtful... .... • Respond to and resolve complex client concerns or complaints. • Ensure timely and professional communication via phone, email...ComplaintsHourly payFull timeShift workAmeriVet Veterinary Partners
Berkeley, CA3 days ago- ...Description• As a Subject Matter Expert/tech lead in recombinant protein Purification... ...requests as needed.• Lead or assist in investigations relating to Manufacturing or QC deviations... ..., Out Of Specification, CAPAs, complaint handling.Skills: • Strong knowledge of protein...ComplaintsLocal areaImmediate startShift work
- ...preparation and review; interviewing clients and witnesses; research, investigations, and fact checking; and trial preparation.... ...administrative duties as assigned · Drafting pleadings including complaints, enforcement documents, petitions · Prepare discovery as needed...Complaints
Weinberg, Roger & Rosenfeld
Emeryville, CA3 days ago - ...reviewing applications, recommending license approval or denial, and conducting on-site facility evaluations. The role involves investigating complaints in licensed and unlicensed facilities, preparing actions to deny, revoke, or suspend licenses, and may include staff...ComplaintsWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Complaint Investigations Tech. Be the first to apply!
Related searches
- complaints manager Alameda, CA
- milestone technologies Alameda, CA
- electronics engineering technology Alameda, CA
- finance technology Alameda, CA
- high tech Alameda, CA
- assistive technology Alameda, CA
- technology solutions professional Alameda, CA
- cardiac tech Alameda, CA
- technology support Alameda, CA
- car tech Alameda, CA