Operations Supervisor, Autonomous GSE Operators

Supervisor, Autonomous GSE Operations

AeroVect is transforming ground handling with autonomy, redefining how airlines and ground service providers around the globe run day-to-day operations. We are a Series A company backed by top-tier venture capital investors in aviation and autonomous driving. Our customers include some of the world's largest airlines and ground handling providers.

We are looking for a Supervisor, Autonomous GSE Operations to lead our Atlanta-based field team at Hartsfield-Jackson Atlanta International Airport. In this role, you will oversee a team of approximately 30 Autonomous GSE Operators across two shifts in a 24/5 operation, ensuring the safe, efficient, and reliable performance of our autonomous fleet.

As the primary point of contact between front-line operators, the General Manager, and adjacent ramp and bag room teams, you'll set the operational tempo, develop the operator workforce, and provide accurate, timely reporting that supports leadership decision-making. You'll lead by example with a visible presence on the ramp and uphold the highest safety and operational standards.

Attention to detail, professionalism, accountability, and a deep passion for safety are key attributes required for this position.

You Will

• Lead a team of approximately 30 Autonomous GSE Operators across two shifts at ATL
• Publish weekly operator schedules and tug assignments
• Approve or deny operator time-off requests and track daily and weekly attendance
• Monitor real-time fleet performance, intervening when service levels, safety, or equipment performance deviate from standard
• Review the daily metrics for errors, missing entries, or anomalies and ensure data quality before reports are finalized
• Conduct monthly one-on-one meetings with direct reports; deliver coaching and progressive disciplinary documentation as needed
• Lead daily pre-shift and post-shift briefings
• Lead investigations of all safety incidents and capture near-miss reports; produce written investigation reports with root cause and corrective actions
• Submit Daily and Weekly Operations Reports to Leadership team
• Serve as the operational liaison with ramp leadership and bag room leadership, coordinating on flight schedules, gate assignments, baggage flow, and irregular operations
• Coordinate fleet availability with maintenance partners, triaging downed units and prioritizing repairs against operational demand

You Have

• 2+ years of experience in a supervisory role
• High school diploma or GED
• Valid US driver's license
• Must be able to pass federal background checks and receive and maintain issuance of an airport security badge
• Strong communication, organizational, and people-leadership skills
• Demonstrated commitment to safety and operational excellence
• Ability to use standard office software (email, spreadsheets, scheduling tools) for reporting and team management

We Prefer

• Prior experience in aviation, airport, or airside operations
• Familiarity with autonomous systems or autonomous vehicle operations
• Experience leading distributed or multi-shift teams

Physical Requirements & Work Environment

This role is performed primarily in an active airside environment at Hartsfield-Jackson Atlanta International Airport. The Supervisor must be able to:

• Work outdoors in all weather conditions, including extreme heat, cold, rain, and high humidity
• Stand, walk, and remain on foot for extended periods throughout the shift
• Lift, push, and pull up to 50 pounds
• Bend, stoop, kneel, reach, and climb in and out of ground support equipment as required
• Work in proximity to active aircraft, with exposure to jet noise, jet blast, fumes, and other ramp-environment hazards
• Wear required personal protective equipment (PPE) at all times when on the ramp
• Maintain a high level of alertness and situational awareness in a dynamic, fast-paced operational setting