Hearing Instrument Specialist

Job Description

Job Description

MLM Hearing is a well-established hearing care organization with deep roots in the communities it serves. Known for its patient-first philosophy and ethical approach to care, the practice focuses on long-term relationships, education, and quality outcomes.

This opportunity is being recruited by Staffing Proxy, a specialized recruiting partner in hearing healthcare.

Position Overview

MLM Hearing is seeking a licensed Hearing Instrument Specialist (HIS) to support their well-established practices in Moses Lake and Ellensburg, Washington . This position is open due to the retirement of the previous owner, creating a unique opportunity to step into a stable, respected practice with deep roots in the community.

The HIS will split time between both locations and work closely with a strong Patient Care Coordinator (PCC) who supports operations at each clinic. This role is ideal for a provider who values relationship-based care, community presence, and long-term patient follow-up.

Candidates must be comfortable traveling between Moses Lake and Ellensburg and practicing in both locations.

Key Responsibilities

• Conduct comprehensive hearing evaluations in accordance with Washington state licensing guidelines
  
• Educate patients on hearing loss, test results, and treatment options
  
• Recommend and fit hearing instruments based on individual needs and lifestyle
  
• Provide follow-up care, adjustments, and ongoing patient support
  
• Partner closely with the Patient Care Coordinator (PCC) to ensure a smooth patient experience
  
• Maintain accurate patient records and a clean, professional clinic environment
  

Requirements

• Active Hearing Instrument Specialist license in Washington state (or ability to obtain)
  
• Previous dispensing, fitting, sales, or service experience preferred
  
• Ability to clearly communicate test results verbally and in writing
  
• Willingness and ability to travel between Moses Lake and Ellensburg, WA
  

Benefits

• Medical, dental, and vision
  
• Paid time off and paid holidays
  
• 401(k) with company match
  
• Flexible Spending Account (FSA)
  
• Company-paid life insurance
  
• Short-term and long-term disability