Senior Bank Teller

Position Summary

F&M Trust is seeking a confident and experienced Senior Financial Services Representative to join our Orchard Park team. This position is located at our Orchard Park Community Office. This role plays a critical part in delivering a consistently high-quality customer experience while supporting the overall effectiveness of branch operations.

The Senior FSR serves as a knowledgeable, trusted presence in the office-handling complex transactions, assisting customers with financial solutions, and supporting teammates through leadership, example, and collaboration.

This is a full-time opportunity , approximately scheduled for 40 hours per week , offering competitive pay and a robust benefits package. Specific hours and schedule will be discussed during the interview process.

Key Responsibilities

In this role, you will:

• Deliver prompt, professional service while processing a broad range of financial transactions
• Assist customers by identifying financial needs and recommending appropriate banking products and services
• Open and maintain consumer deposit accounts and provide support with business account services as needed
• Support daily branch operations, ensuring accuracy, policy adherence, and smooth workflow
• Serve as a resource for both customers and coworkers by sharing knowledge and best practices
• Uphold all bank policies, procedures, and regulatory standards
• Represent F&M Trust with professionalism, integrity, and a strong service mindset

Skills & Experience We Value

We are looking for someone who brings both technical ability and a people‑first approach:

• High school diploma or equivalent required
• Prior experience in banking, financial services, or a customer-facing service role preferred
• Comfortable discussing financial topics with customers
• Strong attention to detail and commitment to accuracy
• Effective communication and interpersonal skills
• Ability to manage multiple tasks in a dynamic environment
• Positive attitude, reliability, and team-oriented mindset
• Interest in continued learning and professional development

What F&M Trust Offers

We believe in supporting our employees with meaningful benefits and growth opportunities, including:

• Medical, dental, and vision coverage
• Paid time off available upon hire, plus 11 paid bank holidays
• 401(k) retirement plan with employer match up to 6%
• Employer-provided life insurance and disability coverage
• Wellness initiatives and employee assistance programs
• Education reimbursement and ongoing training
• Internal advancement opportunities within a growing organization

Comparable Industry Titles

This role may be similar to positions such as: Head Teller, Lead Teller, Universal Banker, Relationship Banker, Branch Banker, Personal Banker, Branch Operations Lead, or Retail Banker.

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F&M Trust is an Equal Opportunity Employer - Disability/Vet