Medical Imaging Field Engineer 2, MI/CT - Dallas, TX

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer 2, you will be responsible for: You will be servicing MI/CT Equipment in and around Dallas/Fort Worth, TX Customer Service Engineer Level based on prior experience. You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision. You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction. You will manage financial performance within your territory, meeting or exceeding budget for revenue generation, expense control and inventory management. Ensure that all tool and test equipment expiration dates are managed, and that no overdue calibration test equipment is used or maintained in the field and usage of tool and test is documented on eFSR. You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc. Establish and maintain proper business relationships with customers and peers. Perform and maintain all required administrative duties accurately and on-time. This position may suit you best if you are familiar with what is below, and would like to develop your career with Healthineers. You have knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision. You have the ability and experience to establish and maintain proper business relationships with customers and peers. You can balance technical expertise while performing and maintaining required administrative duties accurately and on-time. You have experience in testing, repairing and maintaining capital medical equipment. You have strong customer service and communication skills. You are proficient in the use of tools and service test equipment. Required skills to have for the success of this role Minimum high school diploma, Technical Degree or equivalent experience. 3+ Years of field service experience is desired. Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting. You have strong customer service and communication skills. Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification. Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website-Engineer Tools). Can locate, read, and understand documents for install, set-up, repair, troubleshooting, schematics, block diagrams and functional descriptions. Must reside within 45 minutes of job site. Valid driver's license, ability to drive independently day and night, and good driving record required. Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone. Vendor Credentialing Requirements Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, the position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN), criminal background checks, drug screens, immunizations (COVID‑19, Hep B, MMR, Varicella, Influenza, Tetanus), annual TB testing, and healthcare training. Equal Employment Opportunity Statement Siemens Healthineers is an Equal Opportunity and affirmative action employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, see our EEO policy. Benefits Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long‑term and short‑term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Base Pay Range $64,060 – $88,088 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. #J-18808-Ljbffr Siemens Healthineers