Supplier Quality & Development Manager

What you´ll do

• Trains and supports supplier complaint coordinators in use of the SCMS system and SCMS maintenance, incl. escalation support when needed, extracting and analyzing the suppliers’ complaints report, supporting the claim process and identifying opportunities for improvement 
• Supports the realization of Supplier Complaint Reduction Programs and delivers on the Supplier Development Program
• Supports Product Development in the selection process of new suppliers and joint development programs 
• Supports the Audit Plan in the region by audit activities and auditor’s tasks (reports and database update) and in some cases facilitates customer audits of 3PM suppliers and supports customer requirement implementation to suppliers. Supports the internal audit and external audit, and customer audits.
• Creates and revises quality documents in respective databases
• Supports Supplier Quality & Development Team to apply the global strategy and program in the region
• Supports Management of Change Process for Raw / Packaging / 3PM projects as defined in the procedure

What makes you a good fit

• Bachelor’s degree in Engineering, Chemistry, or related field with 6+ years of experience in supplier quality management
• Hands-on experience with audits, Supplier Complaint Management System, supplier onboarding, and change management
• Strong capability in performance monitoring, data analysis, and supplier KPI evaluation
• Proficient in problem-solving tools such as 8D, root cause analysis, and statistical data review
• Skilled in stakeholder communication, negotiation, and cross-functional collaboration
• Fluent in English, experienced in ERP (preferably SAP), and comfortable with supplier-facing leadership roles

Some benefits of joining Henkel

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1 
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, and vacation buy / sell program 
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement 
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships 
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $95,000.00 and $115,000.00 . This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable.  The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

JOB ID: 26095378

Job Locations: United States, CT, Rocky Hill, CT

Contact information for application-related questions: View email address on henkel.com

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