Financial Counselor

Job Description Park Nicollet is looking to hire a Financial Counselor to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: Interfaces with patients, PNHS staff, Insurance providers, and County Social Services and vendors to meet the needs of the patient. Financial Counselors provides price estimates for hospital and clinic visits, estimate insurance reimbursements, educate about Park Nicollet financial assistance programs and help with completing any necessary paperwork, accept payments for clinic and hospital accounts and assist in applying for federal and state benefit programs on-site at Methodist Hospital. Required Qualifications: Education, Experience or Equivalent Combination: High school diploma or equivalent. Licensure/ Registration/ Certification: Must complete Insurance Selection Specialist certification and maintain certification yearly. Knowledge, Skills, and Abilities: Demonstrated P/C and keyboard experience. Demonstrated customer service skills. Demonstrated written/verbal communication skills. Proven skills in organizing, planning and self-directing own assignments. Demonstrated ability to exercise good judgment and to handle stressful situations. Demonstrated ability to communicate clearly and accurately in writing and verbally. High degree of competency and attention to detail in the use of basic arithmetic. Working knowledge of general financial proceedings, government rules and regulations and insurance related to healthcare and a demonstrated ability to use that knowledge for problem solving. Personal computers, copiers, fax machines, telephones, credit card machines and scanners are equipment likely to be used. Preferred Qualifications: Education, Experience or Equivalent Combination: Post high school degree or certification. 2- 3 years healthcare experience that includes registration Healthcare insurance and revenue experience Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more! About Us At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high‑quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed to Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work‑life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well‑being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. #J-18808-Ljbffr