Shift Supervisor

Shift SupervisorABOUT US: We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.Reporting to the Assistant Director, Operations the Shift Supervisor is responsible for overseeing services provided to clients at Williamsburg. The Shift Supervisor supervises Residential Aides and ensures clients are receiving high quality daily services including meal services, laundry services, intake and census management, and recreational activities. The Shift Supervisor is responsible for access control, liaising with security, incident prevention and management, and reporting for their shift.This position has a 35-hour work week, onsite.ESSENTIAL DUTIES AND RESPONSIBILITIES:Supervise Residential Aide staff for the shiftCreate bi-weekly schedules and ensure proper coverage at all timesAssist food service and other vendors as neededLiaise with Williamsburg staff and contracted securityComplete, review, and submit incident reports and other tracking reportsReview security camera footageOversee CARES bed management proceduresManage city and state building inspections and adhere to compliance guidelinesManage inspections of residents' units and ensure the site is in compliance with local health and safety standardsWork closely with the Program Director and Assistant Program Director to meet residents' needs and challengesPerform other duties as assignedMINIMUM QUALIFICATIONS:Minimum two years in a supervisory capacity preferredBachelor's Degree strongly preferred, or equivalent experienceMinimum of three years working with homeless or disabled populations preferredDemonstrated experience and success in working with diverse individuals and special needs populationsTrained in CPR and First Aid, Opiate Overdose Prevention, Fire safety Systems, crisis intervention, de-escalation, preferredSolid verbal and written skillsProficient with Microsoft Office SuiteExperience and proficiency with case management and Foothold softwareBilingual preferredValid NY or NJ driver's license, a driving record that is in good standing, and must maintain a good driving record (as defined by the organization) preferredEOE/M/F/Vet/Disabled