Operational Manager

DESCRIPTION

Would you like to work for a well-known, growing, successful business that is making a positive impact on its community? Would you like to work at a company that Glassdoor rates a "Top 100 Place to work in 2018?" Do you enjoy leading a team to accomplish goals? Do you have proven skills in running a fast-paced operation? Are you passionate about leadership and training? We are looking for leaders who thrive in a dynamic, fast-paced environment and who have a proven track record in kitchen operations and leadership. These individuals would also have a heart for developing others, and making a positive impact in their community. Perks include competitive pay, free meals, possible travel and development opportunities, college scholarships, a matching 401K program, paid vacation, Sundays off, and health benefits.

Job Type: Full-time:

Benefits:

* 401(k)

* 401(k) matching

* Dental insurance

* Employee discount

* Flexible schedule

* Health insurance

* Paid time off

* Professional development assistance

* Tuition reimbursement

* Vision insurance

Supplemental Pay:

* Bonus pay

Education:

* Bachelor's (Preferred, Not Required)

Experience:

* Restaurant Experience: 2 years (Preferred)

* Leadership: 3 years (Preferred)

Restaurant Values:

* You will be challenged to grow personally and professionally.

* You will gain knowledge and skills that will help you advance your career within Chick-Fil-A, or even open doors to pursue something completely different.

* You will work very hard, and we will prove that working hard can actually be fun.

* You will work directly with an entrepreneurial business leader, who is committed to growing your leadership and operational skills.

* You will work on a team that is focused on making a difference in the lives of others!

Perks:

* Professional and leadership development opportunities

* Potential to go to a grand opening

* Performance based advancement

* 1 week PTO

* Paid Sick Time

* Competitive Pay

* College Scholarships

* Flexible Hours

* Paid time off with tenure

* 50% off meals while working

* Closed on Sundays

Required Qualifications & Experience:

* Must be at least 21 years old to apply

* Have completed a four-year degree and/or have relevant leadership experience in a fast-paced, high volume kitchen

* Demonstrated past leadership experience

* Ability to coach, motivate and lead other team members

* Desire to grow business and personal skills while thriving in a fast-paced environment

* Eagerness to learn and improve personal skillset and assist others in the same effort

* Ability to communicate and collaborate with Team Members, Team Leaders, Directors, and Operator to fulfill business needs

* Positive attitude and customer service mindset

Duties & Responsibilities:

* Directing the daily operations of the Front of House and supporting restaurant operations.


* Mastery of knowledge and skill of team member positions throughout the front of house, to include order taking, cash management, leading shifts, bagging, window, etc.

* Knowledge and understanding of Food Safety requirements (SERVSAFE)

* Creating training plans and training new team members in all front of house positions

* Ensuring compliance with Chick-Fil-A West Hartford standards in all areas of operation

* Ensuring the highest quality food and services are delivered to our guests

* Be a role model for all West Hartford team members in regards to customer care, cleanliness, organization, and personal accountability

* Promote a safe and productive work atmosphere

REQUIREMENTS

• Must be at least 21 years of age upon hire date
• Must be eligible to work in the United States
• Must have a source of reliable transportation
• Ability to handle all equipment, pans, pots, navigating shelving both high and low
• Reading, writing, and basic math and verbal communication skills required
• Works in hot, noisy and fast paced environment
• Mobility required during shifts
• Must work well under pressure
• Must be able to respond to changes or edits to orders quickly and efficiently
• Must have prior Kitchen Leadership experience

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.