Cemetery Admin Specialist
National Cemetery Administration
Summary This position is located at the Willamette National Cemetery in Portland, Oregon. Learn more about this agency Duties Help The incumbent, as a Cemetery Administration Specialist, will perform administrative services compliant with the National Cemetery Administration (NCA) standards pertaining to the mission to "honor Veterans and their families with final resting places in National Shrines and with lasting tributes that commemorate their service and sacrifices to our Nation. The incumbent of this position performs a wide variety of administrative duties in support of cemetery operations. The specific focus is on working together with the Administrative Officer and/or Cemetery Administrator in planning and administering the cemetery operations, including customer service, case processing, public outreach, and other assigned administrative responsibilities. The representative is also versed in providing information to eligible family members of Veterans regarding any memorial benefits they may be eligible to receive. The incumbent represents the cemetery and the entire NCA at committal services at the National Cemetery. Committal services are typically conducted at covered pavilions throughout the cemetery, requiring the incumbent to perform intermittent portions of their administrative duties outdoors. Additional duties include, but are not limited to: Investigation and determination of eligibility for interment activities of the National Cemetery; Performs clerical office automation and typing duties in support of the administration (which requires the use of computer software (i.e. Microsoft Word, Excel, Outlook, Teams, etc.) and interment activities and is responsible for ensuring required reports are completed accurately and timely; Acts as clearing point for problems that arise such as: Congressional or other inquiries on eligibility for burial; continuation of reserved gravesites determination of legality and eligibility of widows, widowers and children of eligible service persons and decedents interred in the cemetery; remarried spouse interment with their first spouse, family members requesting burial with parents, children and siblings; and discrepancies in name, service number, dates of service, rank of organization, etc. Performs other duties as assigned. Work schedule : Required to work Monday through Friday, 8:00 am to 4:30 pm. May include occasional weekends. Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time. Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday. All staff is required to work Memorial Day and Veteran's Day each year. Staff will be required to work overtime, weekends and holidays when necessary to meet the needs of the cemetery. Occasionally staff may be called back to the facility to perform emergency overtime work. Compressed/Flexible Schedule: Not Available Telework: Not Available Remote/Virtual: This is not a virtual or remote position. Position Description Title/PD# :Cemetery Admin Specialist / PD137070 The full performance level of this position is GS- 07. Relocation Expenses : Not Authorized Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required If interested in applying for this position you may preview the online application: Requirements Help Conditions of employment
- Subject to a background/security investigation.
- Designated and/or random drug testing may be required.
- Selective Service Registration is required for males born after 12/31/1959.
- You may be required to serve a probationary period.
- You must be a U.S. citizen to apply for this job.
- Selected applicants will be required to complete an online onboarding process.
- Must have the ability to type at least 40 words per minute.
- Must possess and maintain a valid REAL ID compliant state driver's license.
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: gathering data, coordinating meetings, establishing and maintaining an efficient filing system, using computer software (i.e. Microsoft Word, Excel, Outlook, Teams, etc.) to generate a variety of reports, meeting internal and external customer needs and establishing priorities and meeting deadlines, serving as the clearing point for issues or problems that arise, skill in communicating with the public under stressful situations, and handling conflicts and problems with customers constructively and appropriately.
- Education: Applicants may substitute education for specialized experience. To qualify based on education for this grade level you must have successful completion of 1 full year of graduate level education from an accredited college or university. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work; OR a Bachelor's degree with Superior Academic Achievement (SAA): SAA is defined as (1) cumulative GPA of 3.0 or higher our of a possible 4.0 for all completed undergraduate courses, or those completed in the last 2 years of undergraduate study; (2) GPA of 3.5 or higher out of a possible 4.0 for all courses in your major field of study, or those courses in your major completed in the last two years; (3) Rank in the upper one-third of your class in the college, university, or major subdivision or (4) Membership in a national honor society (other than freshmen honor societies).
- Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and graduate level education (beyond 4 years of undergraduate level education earned).
- Communication
- Critical Thinking
- Customer Service
- Self-Management
- Writing
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Vacancy posted 1 day ago
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