LTCR Regional Administrative Assistant III

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: LTCR Regional Administrative Assistant III
Job Title: Administrative Asst III
Agency: Health & Human Services Comm
Department: Rgn 07-Regulatory Services
Posting Number: 20058
Closing Date: 08/27/2026
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Range: $3,599.81- $4,365.66
Pay Frequency: Monthly
Salary Group: TEXAS-A-13
Shift: Day
Additional Shift:
Telework: Eligible for Telework
Travel: Up to 25%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: TEMPLE
Job Location Address: 4501 S GENERAL BRUCE DR
Other Locations: Temple; Austin; Waco
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN
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If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

Regional Administrative Assistant III – Starting Market Rate Salary $43,197.72

The Administrative Assistant III provides complex technical and administrative support to the Regional Director (RD) and professional administrative staff. The Administrative Assistant compiles data and prepares statistical reports, as well as ongoing program reports, by using automated systems and spreadsheets; creates forms and other appropriate tracking systems to ensure program complies with Regulatory Services Division requirements and objectives. Work involves disseminating information, maintaining file systems, and performing internal administrative support work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Trains others and acts as lead. Maintains strict confidentiality of all incoming and outgoing information; and performs other duties as assigned by the RD.

The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuityas well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

Essential Job Functions (EJFs):

Contributes to the effective and efficient operations of the regional office by performing administrative functions assigned by the Regional Director.

Prepares and disseminates information concerning agency programs and procedures.

Prepares and distributes correspondence, reports, forms, and documents as assigned by the Regional Director.

Performs administrative functions including tracking assignments, schedules, and coordinating meetings; typing, composing, and proofreading correspondence, forms, letters, and memoranda for accuracy and maintains workload analysis of all staff vacancies.

Maintains copies of all purchase vouchers and/or forms signed by the Regional Director and maintains for tracking purposes (reimbursement for renewal of professional registration fee, travel reimbursement, contract/application for advance travel, corporate card, 4186, etc.)

Manage and maintain schedules and travel arrangements for the Regional Director or designee and program and administrative staff as needed.

Maintains strict confidentiality of all administrative and program information.

Maintains filing, records keeping, and records management systems.

Performs general office duties such as ordering supplies, performing basic bookkeeping work, and assisting with general human resources work.

Is responsible and accountable for state-issued credit card purchases on assigned card and complies with all procurement card policies and procedures, reconciles statements of CBA billing and ensures timely reconciliation to State Office.

Responds to inquiries regarding rules, regulations, policies, and procedures.

Plans meetings, conferences, and seminars.

Participates in planning and execution of agency programs.

Compiles and enters data for charts, graphs, databases, summaries, or reports.

Assists in the development of administrative or technical assistance policies and procedures.

Provides assistance with answering phones, routing incoming calls and taking messages and communicates with internal and external customers in a professional and courteous manner.

Researches, compose, design, or edit publications such as brochures, forms, and manuals.

Train others and acts as team lead.

Performs related work as assigned.

Knowledge, Skills and Abilities (KSAs):

Ability to perform complex tasks related to Federal & State rules and standards while maintaining attention to detail.

Ability to quickly comprehend frequent technical changes.

Ability to learn and maintain knowledge of the Long-Term Care Integrated computer system and regional Survey Management System.

Ability to implement administrative procedures; to interpret rules, regulations, policies, and procedures.

Ability to identify and devise solutions to operations problems.

Ability to maintain effective, positive working relationships with internal and external stakeholders.

Ability to communicate effectively orally and in writing.

Ability to work effectively independently.

Ability to maintain a high level of confidentiality.

Ability to answer the telephone, refers callers to appropriate staff, takes messages, and answers basic questions.

Ability to communicate effectively to train others and to supervise the work of others.

Knowledge of office practices and administrative procedures.

Knowledge and experience with computers.

Skill in standard office equipment and software.

Skill in maintaining records, files, or logs (for example, administrative, personnel, contract, correspondence forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Experience with Word, Excel and Access Experience in compiling and analyzing data.

Experience in preparing monthly reports.

Experience with preparing and proofreading correspondence, forms, or other documents (for example, letters, memos, travel or purchase vouchers, job announcements) using a personal computer or typewriter.

Experience with ASPEN and ACTS data programs, preferred.

Additional Information:

This position requires 25% travel. Ability to travel occasionally for activities such as out-of-town meetings or training sessions. Maintains a regular and predictable work schedule.

All applicants must pass a fingerprint criminal background check and the SEMARC (Search Engine for Background Checks) check. Additional checks as applicable may include the NAR (Nurse Aide Registry) and LNFA (Licensed Nursing Facility Administrator) check.

If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers.

If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC .

Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on us.fitly.work. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.