Senior Contact Center Operations Leader
DXC Technology Inc.
DXC Technology Inc. is seeking a Manager of Contact Center Operations to lead day-to-day customer support for a complex, multi-account delivery environment. You will manage Associate Managers, analysts, and staff, drive SLA attainment, and push continuous improvement using data and automation. The role emphasizes strong people leadership, cross-functional collaboration, and the adoption of AI-enabled solutions to enhance customer experience and operational efficiency across locations. #J-18808-Ljbffr DXC Technology Inc.
Vacancy posted 2 days ago
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