Business Office Manager (BOM)

Job Description

Job Description

North County Nursing and Rehab is looking for a BOM (Business Office Manager) to join our Administrative team! The Business Office Manager plays a crucial role in the financial side of our facility as well as being our HR and Payroll specialist.

BOM responsibilities include:

• Answers phones, order office supplies, correspondence, maintains copy machines, and related office equipment.

• Opens, date, stamps, and distributes mail.

• Files all documents as required.

• Maintains a good working relationship with residents, patients and their families, and facility personnel and support staff.

• Handles resident finances and trusts

• Attends in-service training classes, daily stand-up meetings, and other meetings as required.

• Verifies, updates and reports census daily.

• Accurately prepare and enter cash receipts per policy and procedures.

• Confirm eligibility of all payer sources and related documents then upload all to Point Click Care.

• Researches and corrects all Private Pay and Resident Resources discrepancies in a timely manner.

• Assists families with Medicaid qualifications, applications and approvals.

• Performs collection efforts for all Private Pay and Resident Resources receivables timely and accurately

• Correct missed punches daily in timekeeping system.

• Submit hours and payroll changes

• Ensure updates for newly hired and terminated staff are posted promptly.

• Respond to employee inquiries regarding payroll.

• Processes required enrollments and terminations documents through payroll and insurance providers to ensure accurate record keeping and proper deductions.

• Act as liaison between employee and support staff.

• Ensure monthly Quality of Care Report completed.

• Performs recruitment activities including posting, tracking and updating open positions and candidate status using job boards and related software. Maintains records related to same.

• Responsible for completing and maintaining all functions of OKScreen such as background check, licenses, employee roster, provisional and permanent employees, re-checks, auto flag activities and ensuring compliance.

• Conducts new employee orientations at facility to ensure employees gain an understanding of benefit plans and enrollment provisions.

• Strives to ensure employee understanding of benefit programs by, regularly counseling employees/dependents as situations arise. Resolves employee issues related to health and welfare plans, refers difficult or very complex complaints to insurance agent and/or support team as needed.

• Acts as a resource for employees to ensure their understanding and compliance with benefit and HR policies and regulations.

• Assists with annual benefit open enrollment period each year, as needed.

• Processes benefit changes, including enrollment and termination forms within deadlines.

• Ensures incident reports and related Workers Compensation claims are completed and submitted in a timely manner.

• Assists in the completion of responses to unemployment claims and provides backup documents as required.

• Maintains authorized personnel filing system that meets the needs of the facility and complies with current employment practices.

• Assists with preparation of annual affirmative action plan, if applicable.

• Completes personnel-related reports for management as requested.

Qualifications:

• Experience a plus but not required

• Organized, attention to detail, Self driven, motivated.

• Demonstrate flexible and efficient time management and ability to prioritize workload.

• Work effectively and relate well with others Including superiors, colleagues, and individuals inside and outside the facility.

• Exhibit a professional manner in dealing with others and works, to maintain constructive working relationships.

• Report to work at the scheduled time and is seldom absent from work.

• Ability to multitask in fast paced environment.

• Complete work in a timely, accurate, and thorough manner and is conscientious, about assignments.

• Working knowledge of personal computer and application software such as Microsoft Office Word, Excel, Outlook.

• Ability to sit for long periods of time

Benefits:

• Health, dental, and vision insurance

• Paid time off (PTO)

• Supportive work environment with opportunities for growth

• Advancement opportunity

• Tuition reimbursement

Schedule: Monday-Friday, 8a-5p

Pay: $18-22/hr depending on experience

At North County we have a family friendly environment, built on trust and teamwork! Come join our team today!

Apply Now!