GENERAL MANAGER

Hotel General Manager

Compensation: $160k - $190k per year

Position Overview

Donohoe Hospitality is seeking an experienced and forward-thinking Hotel General Manager to lead operations and drive performance at one of our premier hotel properties.

This is an exciting opportunity for a hospitality leader who thrives in a fast-paced environment, embraces innovation, and can balance exceptional guest experiences with strong financial performance. The ideal candidate is a hands-on leader who inspires teams, builds community connections, and creates a culture where associates feel empowered to succeed.

A strong Food & Beverage background is highly preferred, along with a proven record of improving profitability, enhancing guest satisfaction, increasing market share, and developing high-performing teams.

What You'll Do

As General Manager, you will provide strategic and operational leadership across all hotel departments, including guest services, housekeeping, engineering, food & beverage, sales, and finance.

Key responsibilities include:

• Drive overall hotel performance, profitability, and guest satisfaction.
• Develop, manage, and achieve annual revenue and expense goals.
• Analyze financial reports, including Profit & Loss statements, forecasts, and payroll performance.
• Lead revenue optimization strategies to maximize occupancy and room revenue.
• Partner with sales and marketing teams to grow market share and strengthen brand presence.
• Recruit, coach, develop, and retain exceptional hospitality talent.
• Foster a culture of accountability, engagement, and service excellence.
• Maintain a visible presence throughout the hotel and actively engage with guests and associates.
• Monitor guest feedback and implement solutions that elevate the guest experience.
• Build strong relationships with local businesses, community organizations, tourism partners, and industry contacts.
• Ensure compliance with hotel standards, company policies, and safety protocols.
• Oversee property maintenance, cleanliness, and operational excellence across all areas of the hotel.
• Lead through challenges with confidence, professionalism, and a solutions-oriented mindset.

What We're Looking For

Required Qualifications

• Minimum of five years of progressive hotel management experience, including at least two years serving as an Assistant General Manager, Hotel Manager, or Director of Operations with direct P&L accountability and cross-departmental oversight.
• Previous hotel leadership experience with increasing levels of operational responsibility.
• Proven success in driving financial performance and guest satisfaction metrics.
• Experience leading, developing, and motivating diverse teams.
• Strong business acumen and operational decision-making skills.
• Excellent communication, relationship-building, and problem-solving abilities.

Preferred Qualifications

• Full-service hotel leadership experience.
• Multi-department hotel management experience.
• Food & Beverage leadership experience.
• Experience navigating hotel operations through periods of elevated change, such as renovations, brand transitions, or ownership shifts.

Why Join Donohoe Hospitality?

At Donohoe Hospitality, we invest in our people because we know they are the heart of our success. We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.

Benefits & Perks Include:

• Medical, dental, and vision insurance
• 401(k) retirement savings plan
• Paid time off and paid holidays
• Hotel discounts and travel benefits
• Professional development and career growth opportunities
• Employee assistance programs
• Leave of absence benefits
• Position is eligible for our BONUS PROGRAM
• And much more

Ready to Make an Impact?

If you're a passionate hospitality leader who enjoys building teams, delivering exceptional guest experiences, and driving business success, we invite you to apply.

Join The Hotel at University of Maryland and Donohoe Hospitality—where exceptional service, strong leadership, and career growth come together.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.