Assistant Manager

Anna's Taqueria is looking for an Assistant Restaurant Manager to oversee the day-to-day operations of one of our restaurants. Assistant Restaurant Managers report directly to the Restaurant Manager. They deal directly with customers and employees and are responsible for a diversity of duties that include employee management, food production, and record keeping. For Anna’s, restaurant managers are more than just the brains behind the daily operation of the restaurants; he/she is a leader, peacekeeper, public relations expert, and quality control specialist who keeps the restaurant(s) profitable and running smoothly. This job is fast-paced and varied—a perfect combination for an individual with business sense and boundless energy. Assistant Manager Responsibilities Create and Maintain Positive Relationships with Customers and Communities Create a culture of excellent customer service. Resolve customer complaints about food quality or service. Promote positive community relations with charities, the local neighborhood, the City of Boston, schools, churches, and organizations. Manage Employees Create a work environment that values and respects employees. Develop a team and procedures to assist you in the smooth, daily operation of the taqueria. Guide and coordinate the work and activities of staff. Ensure that Anna’s is in compliance with all management laws and regulations. Possess a working knowledge of Spanish is a Plus but not required. Oversee Food Production Perform frequent checks to ensure consistent high quality of preparation, product, and service. Supervise portion control and quantities of preparation to minimize waste. Estimate food consumption, place orders with suppliers, and schedule delivery of fresh food and beverages. Check quality of deliveries of fresh food and supplies. Maintain Facilities Provide a fresh, pleasant, and comfortable dining environment at this location. Direct cleaning of kitchen and dining areas to maintain sanitation standards and keep appropriate records. Monitor actions of staff and customers to ensure that health and safety standards and regulations are obeyed. Arrange for maintenance and repair of equipment and other services. Perform Administrative Tasks Manage inventory, track staff schedules, pay, and perform other record keeping tasks. Develop the Business Help grow and streamline the existing business. Skills an excellent Anna's Taqueria Restaurant Manager needs Social Intelligence In your management position, working with people has the potential to be one of the most rewarding—and challenging—parts of your daily life. Whether you're giving directions to employees, diffusing potentially tense situations with difficult customers, or representing Anna’s to the public, you'll need to be able to communicate well with others to accomplish our goals. Organizational Skills Our restaurant has a lot of moving parts. Coordinating everything and keeping it all functioning without a hitch will take attention to detail and a commitment to organization. Decision-Making Ability As the senior restaurant manager you'll need to make a lot of decisions—because our restaurants are so fast-paced, you'll need to be able to think on your feet and make quick, practical decisions. You'll also need to think strategically and make long-term business decisions based on your experience and market knowledge. Entrepreneurial Business Sense Though you'll need to perform the everyday administrative tasks to keep the business running, you will need to approach the whole of the business with an entrepreneurial mindset and spirit. With your growing business and market experience you will be able to see new ideas and opportunities in all facets of the business and be willing to take risks to develop them. #J-18808-Ljbffr