ORDER FULFILLMENT ASSOCIATE/ WAREHOUSE PACKAGE HANDLER

Job Description

Job Description

Job Description: Order Fulfillment Associate

Job Title: Order Fulfillment Associate

Position Summary

The Order Fulfillment Associate is responsible for accurately processing customer orders by picking, packing, labeling, and preparing shipments while maintaining quality, productivity, and safety standards. This role ensures orders are completed accurately and on time to support customer satisfaction.

Essential Duties and Responsibilities

• Pick products accurately according to customer orders using pick lists or handheld scanners.
• Verify item quantities, product quality, and order accuracy before packing.
• Pack products securely to prevent damage during transit.
• Print and apply shipping labels and prepare packages for shipment.
• Process orders within established productivity and accuracy standards.
• Maintain a clean, organized, and safe work environment.
• Replenish inventory and restock picking locations as needed.
• Assist with receiving, inventory counts, and cycle counts.
• Follow company policies, safety procedures, and quality standards.
• Communicate effectively with supervisors and team members regarding order status or inventory issues.
• Perform other warehouse duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous warehouse or fulfillment experience is preferred but not required.
• Ability to lift up to 50 pounds regularly.
• Ability to stand, bend, walk, and reach for extended periods.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Basic computer and scanner experience preferred.

Performance Expectations

• Meet or exceed productivity goals.
• Maintain high order accuracy.
• Follow all safety procedures.
• Demonstrate professionalism, reliability, and teamwork.
• Maintain regular attendance and punctuality.

Job Description: Package Handler

Job Title: Package Handler

Position Summary

The Package Handler is responsible for loading, unloading, sorting, scanning, and moving packages efficiently while meeting productivity, quality, and safety standards. This position requires the ability to work in a fast-paced environment and handle packages safely and accurately.

Essential Duties and Responsibilities

• Load and unload packages from trailers, containers, and delivery vehicles.
• Sort packages by destination, route, or shipment requirements.
• Scan packages accurately using handheld scanners or warehouse systems.
• Stack, organize, and move packages safely throughout the facility.
• Ensure packages are handled carefully to prevent damage.
• Meet daily productivity and performance goals.
• Keep work areas clean and free of hazards.
• Follow all safety policies, procedures, and equipment guidelines.
• Report damaged packages, safety concerns, or operational issues to management.
• Work cooperatively with team members to meet operational deadlines.
• Perform additional warehouse duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Warehouse or distribution experience is a plus but not required.
• Ability to lift up to 50–75 pounds repeatedly.
• Ability to stand, bend, push, pull, and work for extended periods.
• Ability to work in a fast-paced environment while maintaining accuracy.
• Dependable with strong attendance and punctuality.
• Ability to work independently and as part of a team.

Performance Expectations

• Meet established productivity and package handling standards.
• Maintain package accuracy and minimize handling errors.
• Follow all safety and operational procedures.
• Demonstrate professionalism, teamwork, and respect in the workplace.
• Maintain consistent attendance and a positive work ethic.